luma khasawneh, Manager, Customer services & operations

luma khasawneh

Manager, Customer services & operations

Jordan book center

Location
Jordan - Amman
Education
Bachelor's degree, B
Experience
13 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 4 Months

Manager, Customer services & operations at Jordan book center
  • Jordan - Amman
  • August 2000 to November 2013

• Search and Contact suppliers, manage supplies (books of different sources and categories)
• Follow-up with customers on daily, monthly basis and according to needs.
• Get different quotations from different supplies and according to the market's needs.
• Shipment and delivery of books with the assistance of the related governmental entities.
• Managing the stock and ware house in a computerized system and keeping it updated.

Financial:

Issue invoices and estimate prices according to the original value of the book from the source and the local market

Provide financial statement for the customers on regular basis and according to requests.

Education

Bachelor's degree, B
  • at Yarmouk university
  • June 2000

Specialties & Skills

Management
operations
Team Management
Customer Service
Customer Focus
Microsoft office

Languages

French
Intermediate

Training and Certifications

Practical training on the Functions of HRM (Training)
Training Institute:
Pioneers Academy
Date Attended:
June 2014

Hobbies

  • Sports
    Cycling,hiking,swimming and anything related to sports