luma khasawneh, Manager, Customer services & operations

luma khasawneh

Manager, Customer services & operations

Jordan book center

البلد
الأردن - عمان
التعليم
بكالوريوس, B
الخبرات
13 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 4 أشهر

Manager, Customer services & operations في Jordan book center
  • الأردن - عمان
  • أغسطس 2000 إلى نوفمبر 2013

• Search and Contact suppliers, manage supplies (books of different sources and categories)
• Follow-up with customers on daily, monthly basis and according to needs.
• Get different quotations from different supplies and according to the market's needs.
• Shipment and delivery of books with the assistance of the related governmental entities.
• Managing the stock and ware house in a computerized system and keeping it updated.

Financial:

Issue invoices and estimate prices according to the original value of the book from the source and the local market

Provide financial statement for the customers on regular basis and according to requests.

الخلفية التعليمية

بكالوريوس, B
  • في Yarmouk university
  • يونيو 2000

Specialties & Skills

Management
operations
Team Management
Customer Service
Customer Focus
Microsoft office

اللغات

الفرنسية
متوسط

التدريب و الشهادات

Practical training on the Functions of HRM (تدريب)
معهد التدريب:
Pioneers Academy
تاريخ الدورة:
June 2014

الهوايات

  • Sports
    Cycling,hiking,swimming and anything related to sports