Luna Napigkit, Receptionist

Luna Napigkit

Receptionist

Americana food company

Location
Kuwait - Hawali
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Receptionist at Americana food company
  • Kuwait
  • July 2016 to June 2019

• Provide excellent customer service to guest
•Anticipate the needs and wants to the guest
• provide great satisfaction to the guest
• give with warm greetings with the smile

receptionist at HOTEL GUILLERMO
  • Philippines
  • March 2015 to January 2016

• Welcome visitors by greeting them, in person or on the telephone.
• Answering or referring inquires.
• Maintains security by following procedures; monitoring logbook, issuing visitor badges.

receptionist at Arabic restaurant
  • Philippines
  • September 2014 to September 2015

• Greet the customer with a smile
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendation, answering questions and sharing additional information with restaurant patrons.
• Arrange the tables or dining area
• Communicate order details to the Kitchen Staff
• Inform customers about the day’s specials
• Deliver checks and collect bill payments
• Offer menu recommendations upon request

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Jose rizal memorial state university
  • April 2013

Specialties & Skills

Working Under Pressure
Microsoft PowerPoint
Adobe Photoshop
Microsoft Excel
Microsoft Word
Microsoft word
Computer literate
adobe photoshop

Languages

English
Expert
Arabic
Intermediate
Tagalog
Native Speaker

Training and Certifications

Ana Luna Tabanao Napigkit (Certificate)
Date Attended:
July 2018
hotel and restaurant management (Training)
Training Institute:
Jose Rizal Memorial State University
Date Attended:
March 2011
Duration:
240 hours

Hobbies

  • reading , writing
    “D’ BARISTAS and KUSINEROS” (March 27, 2012) “TOURISM GOES BEYOND” (January 26-27, 2012)