Luna Napigkit, Receptionist

Luna Napigkit

Receptionist

Americana food company

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Hotel and Restaurant Management
Expérience
4 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 5 Mois

Receptionist à Americana food company
  • Koweït
  • juillet 2016 à juin 2019

• Provide excellent customer service to guest
•Anticipate the needs and wants to the guest
• provide great satisfaction to the guest
• give with warm greetings with the smile

receptionist à HOTEL GUILLERMO
  • Philippines
  • mars 2015 à janvier 2016

• Welcome visitors by greeting them, in person or on the telephone.
• Answering or referring inquires.
• Maintains security by following procedures; monitoring logbook, issuing visitor badges.

receptionist à Arabic restaurant
  • Philippines
  • septembre 2014 à septembre 2015

• Greet the customer with a smile
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendation, answering questions and sharing additional information with restaurant patrons.
• Arrange the tables or dining area
• Communicate order details to the Kitchen Staff
• Inform customers about the day’s specials
• Deliver checks and collect bill payments
• Offer menu recommendations upon request

Éducation

Baccalauréat, Hotel and Restaurant Management
  • à Jose rizal memorial state university
  • avril 2013

Specialties & Skills

Working Under Pressure
Microsoft PowerPoint
Adobe Photoshop
Microsoft Excel
Microsoft Word
Microsoft word
Computer literate
adobe photoshop

Langues

Anglais
Expert
Arabe
Moyen
Tagalog
Langue Maternelle

Formation et Diplômes

Ana Luna Tabanao Napigkit (Certificat)
Date de la formation:
July 2018
hotel and restaurant management (Formation)
Institut de formation:
Jose Rizal Memorial State University
Date de la formation:
March 2011
Durée:
240 heures

Loisirs

  • reading , writing
    “D’ BARISTAS and KUSINEROS” (March 27, 2012) “TOURISM GOES BEYOND” (January 26-27, 2012)