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Luna Napigkit, Receptionist

Luna Napigkit

Receptionist·Americana food company

Kuwait

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 4 years, 5 months

Receptionist

July 2016 - June 2019

Americana food company

Kuwait

July 2016 - June 2019

• Provide excellent customer service to guest
•Anticipate the needs and wants to the guest
• provide great satisfaction to the guest
• give with warm greetings with the smile

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

receptionist

March 2015 - January 2016

HOTEL GUILLERMO

Philippines

March 2015 - January 2016

• Welcome visitors by greeting them, in person or on the telephone.
• Answering or referring inquires.
• Maintains security by following procedures; monitoring logbook, issuing visitor badges.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

receptionist

September 2014 - September 2015

Arabic restaurant

Philippines

September 2014 - September 2015

• Greet the customer with a smile
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendation, answering questions and sharing additional information with restaurant patrons.
• Arrange the tables or dining area
• Communicate order details to the Kitchen Staff
• Inform customers about the day’s specials
• Deliver checks and collect bill payments
• Offer menu recommendations upon request

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Jose rizal memorial state university

April 2013

April 2013

Bachelor's degree, Hotel and Restaurant Management

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Skills

Working Under Pressure
Expert
Working Under Pressure
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft word
Intermediate
Microsoft word
Intermediate
Computer literate
Intermediate
Computer literate
Intermediate
adobe photoshop
Intermediate
adobe photoshop
Intermediate

Languages

English
Expert
Arabic
Intermediate
Tagalog
Native Speaker

Training and Certifications

Certifications
Ana Luna Tabanao Napigkit

Training
hotel and restaurant management
Jose Rizal Memorial State University
Mar 2011
Show credentials

Hobbies

  • reading , writing
    “D’ BARISTAS and KUSINEROS” (March 27, 2012) “TOURISM GOES BEYOND” (January 26-27, 2012)