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Lutes Mkarem, office manager

Lutes Mkarem

office manager·Ibrahim Tawakul Accounting &Bookkeeping

United Arab Emirates

Bachelor's degree, Touristic Science

Work experience

Total years of experience: 5 years, 9 months

office manager

August 2023 - Present

Ibrahim Tawakul Accounting &Bookkeeping

Dubai, United Arab Emirates

August 2023 - Present

Organized office operations, workflows, and filing systems.
Managed inventory and office supplies.
Coordinated schedules, meetings, and appointments.
Supervised administrative staff and delegated tasks.
Handled petty cash, budget tracking, and expense reports.
Implemented office policies and safety regulations.
Supported HR with onboarding and employee logistics.

Company industry:
Accounting
Job role:
Accounting and Auditing

administration supervisor

October 2020 - June 2025

Al Daher Tourism and Travel

As-Suwayda, Syria

October 2020 - June 2025

Provided comprehensive administrative support across multiple departments.
Maintained and updated company databases, records, and filing systems.
Coordinated meetings, travel arrangements, and communication with clients.
Processed invoices, handled documentation, and supported accounting activities.
Managed office supply inventory and procurement processes.
Assisted management with reporting, scheduling, and operational coordination.
Performed accurate data entry and document preparation with high attention to detail

Company industry:
Travel Agency

Education

Ugarit Institute of Tourism and Hotel Sciences Syria

July 2025

July 2025

Bachelor's degree, Touristic Science

Syria

GPA (percentage): 75%

GPA (percentage): 75%

A specialized program focusing on tourism principles, hospitality management, travel operations, customer service, and cultural heritage. The diploma prepares graduates to work in tourism agencies, hotels, and travel-related services with a strong understanding of guest relations and the tourism industry

Skills

Development

Expert

Oracle Collaboration Suite

Expert

Customer Care

Expert

reception

Expert

Office Management

Expert

team leader

Expert

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Expert

email and calendar management

Expert

customer relationships management

Expert

Conflict Resolution and Negotiation

Expert

office operations management - time management and prioritisation

Expert

multi tasking and problem solving

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
computers
Al Ibdaa institute syria
Feb 2022

Hobbies and interests

Fitness activity