Lux Pearl Acocoro

Responsible for sourcing potential local and overseas suppliers for buying essential products for company’s day to day operations.

Compare and evaluate offers from suppliers and negotiate contract terms of agreement and pricing.

Issue purchase orders using SAP and track orders to ensure timely delivery.

Monitor stock levels and coordinate with warehouse staff and place order as needed.

Prepare weekly and monthly reports on purchases including cost analysis.

Maintains collaborative relationships with vendor to ensure and promote effective communication, vendor performance, service delivery.

Record new vendors into the vendor tracking system and sets appropriate review requirements.

Ensures ongoing vendor evaluations are performed according to a defined schedule. Requests, tracks, receives, and stores all required documents from existing vendors for future reference and audit purposes.

Record, track, and remind co-buyers for vendor semi-annual performance.

Archives all vendor documentation and evaluates for compliance with the Vendor Management Program. Ensures all documents comply with internal quality and retention standards.

Compiled vendor data for analysis and reporting. Create and provide reports to Senior Management if needed.

Track vendors subject to remediation actions to address operational issues or audit findings.

Maintains a professional image and adheres to standards consistent with company policies and procedures.

Representative for department’s internal & external audit.

Responsible to outsource for local and overseas contractors for various Marine related jobs and technical services to carry out jobs for yard maintenance and vessel repair maintenance with as per end-user’s service requests.

Request quotations from local and foreign companies for vessel projects and ship yard maintenance services based from work/repair request submitted by end-users.

Prepare Bid Evaluation and select suitable contractors based from previous work performance to carry out the job based from previous work performance, quality of job at reasonable price for GM and CEO approval.

Create and issue work orders to selected contractor using SAP.

Responsible for various Sub-Contractor Facilities such as office and workshops arrangements and agreements.

Responsible for Vendor Registration, negotiate payment terms, gather and verify validity all required documents such as ISO Certifications, Bank Letters, CR Copies, Insurance Policies, Company Profile and Company background.

Maintaining department’s sub-contractor database, documentations updated and maintain the vendor/sub-contractors contact list up to date for department use.

Conduct regular meetings with sub-contractors to maintain good and fruitful relationship.

Settle invoices by actual work done report from respective department/end users and submit to Finance Officer for payment processing.

Generate report by using SAP of completed vessel project with final cost and number of Work Order released to sub-contractor for specific project.

Worked closely and assist Contracting Manager and Asst. Contracting Manager with meeting arrangements, receiving phone calls and email correspondence.

Organize meetings for Contracting Manager on daily basis.

Department document control for all project and department related documents, leave forms, department forms, meal request forms, memorandums, meeting minutes etc.

Liaise and support Project Managers, Superintendents, and Vessel Owners in obtaining RLIC pass, visa, accommodation, and transportation and flight bookings for client’s satisfaction.

Coordinate with Project coordinators to ensure visa, accommodation, air tickets for service engineers are ready before arrival in Doha.

Organize meetings and resolve issues of Sub-contractors with regards to RLIC gate pass, food and camp accommodation concerns.

Prepare monthly RLIC gate pass cost sheet for billing settlement subject for back charge to sub-contractors.

Prepare monthly cost sheet for subject for back charge for food, accommodation and transportation to all sub-contractors.

Verify, register and clear invoices received from Sub-Contractors related only with Overheads to process the payment through SAP.

Responsible in tracking department KPI’s.

Organize yearly events such as Contractor Forum to maintain good work relation with clients and Sub-Contractors.

Company Assistant Manager (July 2009 - January 2011)
Gamersloot.net
Winland Towers, Cebu City

o Worked closely with the CEO to be kept updated with current issues that needed to be addressed and dealt with them accordingly.
o Managed and supervised Customer Service Representatives, Internet Marketing Specialists, Artists, Programmers and Accountant.
o Coordinated with CSR people for customer concerns and other issues that needed supervisory assistance.
o Coordinated with the Product Manager for stocks concerns and resellers.
o Coordinated with Php developer for website issues and improvements.
o Kept tracked with other international offices for different needs.
o Made sure that website accounts and email addresses are working including account for new regular members and resellers.
o Managed and moderated the company website forum daily.
o Hiring and training of Customer Service Representatives, Internet Marketing Specialists, Artists, Programmers and Accountant.

Product Manager (September 2008 - July 2009)
Gamersloot.net
Winland Towers, Cebu City

o Responsible for keeping track of online stocks daily to prevent shortage, which can disrupt the operation.
o Looked for and negotiated with foreign suppliers for game keys and gametime cards.
o Negotiated and facilitated foreign reseller needs.
o Made sure there were enough stocks for the whole month to accommodate both resellers' bulk purchases and website client's needs.
o Improved website by editing and adding new products, items and update prices as needed.
o Researched new and upcoming online games that needed to be placed on the website.

Internet Marketing Specialist (August 2007 - September 2008)
Gamersloot.net
Winland Towers, Cebu City

o SEO (search engine optimization) for google.com, yahoo.com, froogle.com, msn.com amazon.com and other search engines.
o Internet advertising through affiliate programs, banner ads, banner exchange.
o EBay. Set up eBay account, eBay store, upload of items and presentations, bidding, closing of sales.
o Amazon. Set up Amazon account on Amazon store, upload items, product descriptions, closing of sales.
o Facebook.com advertising through ad words.
o Set up Twitter.com account for website products and services updates and promotions.
o Looked for and negotiated with foreign suppliers worldwide.

Customer Service Representative (September 2006 - July 2007)
Gamersloot.net
Winland Towers, Cebu City

o Process online orders from customer of different nationalities around the world - from Europe, America to Asian countries.
o Handle customer complaints and inquiries via phone, live chat, forum and email.
o Verify online payment provided by the customers to ensure that it's authorized by calling the issuing bank of the customer during phone confirmation.
o Track online stocks daily to prevent shortage which can disrupt the operation
o Maintain the quality and pro-active customer service by providing fast, efficient and friendly atmosphere.

Private Resort Executive (May 2005 - April 2006)
Sola Homes Incorporated
Guiwang Alcoy, Cebu City

o Supervise 10 people in maintaining the cleanliness and orderliness of the resort to make it an eye world class.
o Assist and supervise to have a palatable and nutritious food for the guest.
o Supervise to maintain quality, fast and efficient and nutritious food for the guest.
o Supervise to maintain quality, fast and efficient customer service.
o Plan and organize daily, weekly and monthly events and interact with the other resort management.