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luxmi biswas, customer care executive

luxmi biswas

customer care executive·Teleperformance - India

India

Bachelor's degree, Pharmacy

Work experience

Total years of experience: 6 years, 9 months

customer care executive

September 2019 - Present

Teleperformance - India

Mohali, India

I found this job using Bayt.com

September 2019 - Present

• Completed schooling from the CBSE board, laying a strong educational foundation.
• Graduated with a degree, enhancing my knowledge and skills for customer service roles.
• Accumulated 2 years and 6 months of experience in a pharmaceutical organization, developing expertise in customer relations and product knowledge.
• Gained 3 years and 4 months of experience as a Customer Care Executive at Teleperformance BPO, honing communication and problem-solving skills.
• Successfully completed one month of hospital training, gaining insights into healthcare customer service.
• Completed one month of training in the pharmacy industry, further enhancing my ability to assist customers effectively.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

Himachal Pradesh Technical University

August 2019

August 2019

Bachelor's degree, Pharmacy

India

Graduation in bachelors of pharmacy

Himachal Pradesh Technical University

August 2019

August 2019

Bachelor's degree, Pharmacy And Ayurvedic Medicine

India

GPA (rating): Good

GPA (rating): Good

Participated in co curricular activities at college level. Completed several trainings. Achieved good grades in every exam.

Skills

Sales
Expert
Sales
Expert
BPO
Expert
BPO
Expert
Pharmacist
Expert
Pharmacist
Expert
Pharmacy
Expert
Pharmacy
Expert
Customer Care
Expert
Customer Care
Expert
Communication
Intermediate
Communication
Intermediate
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Hospitality
Expert
Hospitality
Expert
Hotel Management
Intermediate
Hotel Management
Intermediate
Restaurants Management
Intermediate
Restaurants Management
Intermediate

Languages

English
Expert
Bengali
Expert
Punjabi
Intermediate
Hindi
Expert

Training and Certifications

Training
CPE
Pharmacy
Feb 2024

Hobbies

  • Dancing,cooking, reading books and yoga.
    Participate as an atlete at school level. Participate in co curricular activities in college.