luxmi biswas

• Completed schooling from the CBSE board, laying a strong educational foundation.
• Graduated with a degree, enhancing my knowledge and skills for customer service roles.
• Accumulated 2 years and 6 months of experience in a pharmaceutical organization, developing expertise in customer relations and product knowledge.
• Gained 3 years and 4 months of experience as a Customer Care Executive at Teleperformance BPO, honing communication and problem-solving skills.
• Successfully completed one month of hospital training, gaining insights into healthcare customer service.
• Completed one month of training in the pharmacy industry, further enhancing my ability to assist customers effectively.