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Lyndon John Suarez, Franchise Business Consultant

Lyndon John Suarez

Franchise Business Consultant·CKE Restaurants LLC

Philippines

High school or equivalent, Business And Management

Work experience

Total years of experience: 19 years, 9 months

Franchise Business Consultant

August 2017 - February 2026

CKE Restaurants LLC

Riyadh, Saudi Arabia

August 2017 - February 2026

Implementing cost optimization initiatives, process improvements and franchise
partner alignment.
Helped reduce COS by 3% via supplier renegotiations, waste reduction programs
and operational standards across the region.
Managed franchise partner performance, audit programs and local market
compliance.
Developed and rolled out Annual Operating Plan (AOP)/ Unit Level Economics
dashboard and KPI frameworks enabling real time operational tracking across
muiltiple markets.
Spearheaded the review and approval process for store drawings and layouts across
the 3 Markets in Middle East ensuring all architectural, mechanical and branding
standards were met prior to roll out .
Coordinated cross-functional teams to enhance the customer journey,
Developed and led high-impact training programs, workshops and seminars for
regional leaderships and franchise partner executives to drive new product launches
& operational readiness across the Markets.
Championed an Operations Excellence programmed across 3 markets.

Company industry:
Catering, Food Service, & Restaurant

Operations Manager

April 2015 - June 2017

Patisserie Pastry Shops

Riyadh, Saudi Arabia

April 2015 - June 2017

ensuring daily output and sales targets were consistently met.
Improve COGS and waste rate by implementing inventory control, optimizing
ingredient usage and reducing production spoilage.
Implemented rigorous food safety and hygiene protocols (HACCP /relevant KSA
Standards) ensuring 100% compliance and zero major audit findings.
Led a multi-functional team of pastry chefs, production staff, Front of the house and
support functions; recruited, trained and developed talent to improve operational
efficiency and service quality.
Managed budget, P&L oversight for the shop or region; tracking revenue controlling
labor cost and overheads and achieving profitability targets.
Optimized store lay out, workflow and equipment utilization in the shop / production

Company industry:
Retail & Wholesale

Operations Manager

October 2012 - January 2014

Collins Foods Limited LLC

Brisbane, Australia

October 2012 - January 2014

Managed a region of 12 restaurants across Queensland, delivering annual revenue
of AUD 45million and improving same store sales by +11% .
Reduced food cost from 31% to 27% within 12 months by renegotiating supplier
contracts, and optimizing buffer service flows .
Improved labour productivity by increasing revenue per labour hour by +14% through
schedule optimization, cross training staff and reducing overtime expenses.
Developed and implemented a guest experience initiative focusing on speed of
service, buffet replenishment and salad bar innovation; net promoter score (NPS)
improved from 68 to 93 in 9 months.

Company industry:
Food & Beverage Production

District Manager

April 2003 - October 2010

Jollibee Foods Corporation

Manila, Philippines

April 2003 - October 2010



annual of 1.2 billion and store sales +13%
Impemented cost control strategies reducing food cost from 32% to 28% and labour
Developed a leadership pipeline programme that improved store manager retention

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Ateneo De Manila University - Quezon City

March 1995

March 1995

High school or equivalent, Business And Management

Philippines

Ateneo de Zamboanga University

March 1994

March 1994

Bachelor's degree, Commerce

Philippines

Skills

INFLUENCING SKILLS
Intermediate
INFLUENCING SKILLS
Intermediate
BRAND IDENTITY
Intermediate
BRAND IDENTITY
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate

Languages

English
Expert
Arabic
Expert
Filipino
Native Speaker
Spanish
Expert

Training and Certifications

Certifications
Management Course
Food Safety / HACCP
Seven Habits of Highly Effective People
Seven Habits of Highly Effective People