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Lynn El Smaili, HR Intern

Lynn El Smaili

HR Intern·DIFCO Company

Lebanon

Diploma, Human Resource Management

Work experience

Total years of experience: 3 years, 6 months

HR Intern

September 2025 - December 2025

DIFCO Company

Bekaa, Lebanon

September 2025 - December 2025

• Supported full-cycle recruitment including job postings, CV screening, candidate
shortlisting, and interview coordination.
• Maintained recruitment trackers and reduced documentation processing delays by
ensuring timely follow-ups.
• Assisted in onboarding documentation and orientation processes, improving new hire
integration.
• Organized and updated 100+ employee personnel files (digital & physical) ensuring full
compliance with labor regulations.
• Managed HR databases, attendance records, leave tracking, and probation monitoring
with high accuracy.
• Prepared HR letters, employment certificates, reports, and internal documentation.
• Supported onboarding and offboarding procedures, ensuring smooth transition processes.
• Responded to employee HR inquiries and assisted in employee engagement activities.
• Coordinated internal training sessions and maintained structured training records.
• Assisted in updating HR policies to align with labor compliance requirements.
• Maintained strict confidentiality and ensured accurate handling of employee data.

Company industry:
Food & Beverage Production
Job role:
Human Resources and Recruitment

Team Leader – Catering Operations

November 2021 - December 2021

Dubai World Trade Center

Dubai, United Arab Emirates

November 2021 - December 2021

• Led a team of 10+ staff members, consistently exceeding production and service goals.
• Conducted performance evaluations and delivered constructive feedback to improve team
performance and morale.
• Managed catering operations for high-profile events (Dubai Airshow, Formula 1, Royal
Wedding, Expo 2020).
• Oversaw staffing coordination, event setup, and operational logistics.
• Implemented and maintained food safety and sanitation compliance standards.
• Ensured high-quality customer service delivery in fast-paced, large-scale events.

Company industry:
Hospitality & Accomodation

Sales Associate

January 2018 - December 2020

Moonlight Fries

Beirut, Lebanon

January 2018 - December 2020

• Exceeded sales targets by 150% through consultative selling and customer engagement
strategies.
• Built strong customer relationships through product knowledge and service excellence.
• Contributed to revenue growth using upselling and cross-selling techniques.

Company industry:
Food & Beverage Production
Job role:
Sales

Hospitality Intern

July 2019 - August 2019

Phoenicia Hotel

Beirut, Lebanon

July 2019 - August 2019

• Rotated across Front-of-House (Reception, Concierge), Back-of-House Operations,
Finance, and Event Management.
• Supported guest relations initiatives contributing to high customer satisfaction.
• Assisted with event coordination and operational workflow management.
• Gained exposure to cross-functional team collaboration and service excellence standards.

Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

Education

Lebanese American University (LAU ACE)

October 2025

October 2025

Diploma, Human Resource Management

Lebanon

Lebanese American University (LAU)

January 2021

January 2021

Bachelor's degree, Hospitality and tourism management

Lebanon

Skills

Communication Skills
Expert
Communication Skills
Expert
Hosting
Expert
Hosting
Expert
Event Planning
Expert
Event Planning
Expert
Fast Learning
Expert
Fast Learning
Expert
Leadership
Expert
Leadership
Expert
Communication skills/ team player/ Microsoft/ excel/ power point/ opera system
Intermediate
Communication skills/ team player/ Microsoft/ excel/ power point/ opera system
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LABOR COMPLIANCE
Intermediate
LABOR COMPLIANCE
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Certificate of appreciation

Training
Certificate of appreciation for participating in Dubai Airshow and Formula 1 2021
With Dubai World Trade Center
Dec 2021
Show credentials