Lynn Felicitus

Develop and implement effective sales strategies to achieve company targets
and objectives.
Identify and cultivate new business
industry
Build and maintain strong relationships with existing clients to ensure
opportunities within the construction
customer satisfaction and maximize repeat business.
Present and demonstrate our products to potential clients, highlighting their
unique features and benefits
Negotiate and close sales deals.
Providing accurate sales forecasts and reports to management.

Manage large amounts of inbound and outbound calls in a timely manner
 Follow communication “scripts” when handling different topics
 Identify customers’ needs, clarify information and provide solutions
 Build sustainable relationships and engage customers by taking the extra mile
 Keep records of all conversations in our call center database in a
comprehensible way
 Meet personal/team qualitative and quantitative targets.
 Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives
 Seize opportunities to upsell the services when they arise
 Build sustainable relationships and engage customers by taking the extra mile
 Keep records of all conversations in our call center database in a
comprehensible way

 Collaborated with marketing team to ensure easy work management
 Stay up to date with the latest sales trends and best practices
 Reaching out to new potential clients via cold calling, email, and LinkedIn communication
 Build and maintain long term relationships with new and existing customers through daily contact and frequent
visits
 Attend exhibitions/meetings to represent the company and its products.