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Lynn Sharafeldynn, Transportation Supervisor

Lynn Sharafeldynn

Transportation Supervisor·supreme services Travel & tourtism

Lebanon

Bachelor's degree, Business Administration

Work experience

Total years of experience: 6 years, 0 months

Transportation Supervisor

May 2025 - Present

supreme services Travel & tourtism

Beirut, Lebanon

May 2025 - Present

• Spearheaded airport transfer and vehicle rental operations, achieving timely and efficient service delivery.
• Oversaw rental services (both with and without drivers), consistently ensuring high levels of customer satisfaction.
• Streamlined coordination of vehicle availability, driver assignments, and daily transportation schedules to enhance operational efficiency.
• Cultivated and maintained strong relationships with transportation partners and suppliers, driving collaboration and service excellence.
• Developed and implemented training programs for staff on operational procedures, resulting in improved service quality and efficiency.
• Provided exceptional support for VIP transportation services, enhancing the overall customer experience and satisfaction.

Company industry:
Travel Agency

Operations Executive

January 2023 - January 2025

pro shipping services

Dawra, Lebanon

January 2023 - January 2025

• Oversaw import/export shipments and comprehensive freight operations to streamline processes.
• Enhanced logistics routes, achieving significant efficiency gains and cost reductions.
• Collaborated with freight carriers and suppliers to ensure seamless and dependable operations.
• Cultivated and sustained B2B client relationships, driving business growth and customer satisfaction.
• Partnered with cross-functional teams to create customized logistics solutions that meet diverse client needs.
• Proactively addressed operational challenges, ensuring prompt resolution of client concerns to maintain service excellence.

Company industry:
Shipping

Assistant Manager | Content Creator & Specialist

March 2020 - December 2023

five force group

Hazmieh, Lebanon

March 2020 - December 2023

• Supported daily operations and team coordination, ensuring seamless workflow and productivity.
• Developed and implemented strategic content plans to enhance brand visibility and customer engagement.
• Evaluated performance metrics to optimize campaigns, driving higher engagement rates and improved outcomes.
• Designed promotional initiatives to boost sales performance, demonstrating a strong understanding of market trends and customer needs.
• Leveraged analytical skills to identify opportunities for operational efficiencies and sales growth in a fast-paced environment.
• Fostered collaboration across departments to enhance service delivery and customer satisfaction in transportation and logistics.

Company industry:
Broadcast Media Production

Education

N.B.C institute

August 2024

August 2024

Bachelor's degree, Business Administration

Lebanon

hammana technical institute

August 2021

August 2021

High school or equivalent, Accounting And Administration

Lebanon

Skills

Travel Logistics
Intermediate
Travel Logistics
Intermediate
Fleet Management
Intermediate
Fleet Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
B2B services
Expert
B2B services
Expert
Business Operations Management
Intermediate
Business Operations Management
Intermediate
Microsoft CRM
Intermediate
Microsoft CRM
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Team Supervision
Intermediate
Team Supervision
Intermediate
Accounting
Beginner
Accounting
Beginner
Problem Solving
Intermediate
Problem Solving
Intermediate

Languages

Arabic
Expert
English
Expert
French
Intermediate

Hobbies

  • Traveling
    - Managed transportation operations for 100+ clients with high service efficiency - Built and maintained long-term B2B relationships supporting business growth - Supervised teams of up to 10 employees in daily operations - Improved operational efficiency in fast-paced logistics environments - Resolved client issues quickly, improving customer satisfaction and retention