Ma Ellaine Tiemsin

o Supports the Human Resources Manager and acts in her stead during absences.
o Responsible for the overall functions of HR including training, policy administration, employee relations, compensation, benefits, worker's compensation, expatriate policies/procedures.
o Supervise the general activities of the HR Team
o Interfaces with Department Managers and resolves complex HR issues.
o Assist HR Manager to make improvements and implement required changes.
o Assist HR Manager in recruitment, training, and performance supervision.
o Interact and co-operate with all members of the organization.
o Manage Employee Relations
• Address employee conflicts and complete investigations.
• Working with management to administer employee discipline or corrective action when needed.
• Assess employee engagement and retention, and actively work to identify, analyze, and improve any problematic areas.
• Counseling staff on HR policies, practices, and procedures
• Administer employee request (Letters, salary certificate, pay slips and all HR related documents)
• Process of employee separation (resignation/termination)
• Performing exit formalities and repatriation process
• attending employee and labor concerns
o Payroll Management
• Provide payroll inputs such as attendance summary, leave summary, over time, deductions, and any kind of settlement (leave & final Settlement)
• Preparing of SIF files
• Uploading of Salary/Encashment/Settlements to Bank Portal
• Maintaining monthly employee provisions (Leave, Ticket, End of Service)
• Maintaining company master file/ HR Database

o Recruitment - Get directions from the Manager about the new positions, contribute actively in planning the recruitment cycle of such new requirements and generate offer letters to the selected candidates
o On boarding and Induction - Responsible for planning and ensuring systematic induction for all new employees of the; Ensure that induction plan is signed off and filed in the personal file of all employees.
o Attendance and Leave management - Track daily attendance, leave database, eligibility, availed of all system and maintain the records accordingly
o Salary Processing / Payroll - Provide payroll inputs such as attendance summary, leave summary, other deductions to payroll employee wise in specified format for processing payroll; Ensure that salary slips are distributed to all staff on time.
o Employee Separation - Ensure resignation/termination letters are received and signed by employees; Follow up for the exit clearance and ensure final settlement is done within standard agreed timeline.

- On- boarding and Induction
- Visa Processing (New RP/ RP renewal)
- Employee Probations
- Warning Letters
- All type of Reimbursements
- Simcard & Business Request
- Exit Interview
- English Letters (Salary Certificate, Embassy Letters, Certificate of Employment etc)
- HR Monthly Report
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 First point of contact in all HR - related queries.
 Conducts new employee orientations
 Administer HR-related documentation.
 Ensure that appropriate information are explained and well informed based on their employment offer, such us medical insurance, air ticket, leaves and their visa/RP processing.
 Administer the probation process ensuring Managers when employee evaluations need to take place.
 Preparing and sending all Confirmation of Employments after evaluated by their respective Managers/Head of the Department.

Visa & Employee Legalities Processing

 Preparing and collecting all required documents for the entire locally hired employee and endorsed to Immigration for further processing of changing their sponsorship.
 Preparing and collecting all required documents for processing of Labor Cards for the entire employee under husband/father sponsorship.
 Preparing and collecting all required documents for processing Secondment.
 Tracking and monitoring of the applications endorsed to Immigration.
 Tracking and Monitoring of employee with CID cases.
 Calling the employees to sign their employment contracts until processing of the attestation from the Immigration.
 Resident Permit/QID Renewal for all employee.

HR Monthly Report

 Collates all data needed for the report and convert it to power point presentation.
 Includes the following; Active Employees, New Hires, Separated Employees, End of Service Settlement, Leave Types, Exit Permits, Reimbursements, RP Renewals, Disciplinary Action, Amendment of Contracts and more…

Exit Interview - for all separated employees.

 Preparing employee contracts and manuals
 Conducting initial interviews for the applicants
 Completing and updating of employee files
 Creating and posting of Memos
 Assist with staff’s booking and car rentals
 Entertain phone calls in a professional matter at all times during working hours
 Prepare LPOs for all HR and Admin related works (i.e. ticketing, hotel booking, car rental, housing, office supplies and stationary, etc.)
 Arrange for all necessary office supplies at a reasonable cost
 Keep track of office supplies and stock
 Check daily time-sheet from Production, Warehouse and other departments as required.
 Transfer and prepare time-sheet reports on weekly basis
 Prepare monthly report of all issued work orders, invoices and etc
 Organize correspondence
 Filing
 Schedule delivery of sales invoices to clients and ensure follow up of invoice delivery and return the copy of received invoice to accounts.
 Collect all supplier related invoices at the reception and stamp them the day received. Obtain cheques from accounts on the delivery date for suppliers and obtain receipt from them
 Ensure all public dealing is done at the reception counter only. No one is allowed to visit accounts department. If absolutely necessary, call the accounts staff to the reception
 Ensure cheque payment receipt and supplier invoices are timely delivered back to accounts for records on daily basis
 Assist employees as office coordinator
 Coordinate courier services
 Meet, greet and guide visitors

 Responsible for providing trainings to local residents with the ending view equipping them with the right knowledge and appropriate skills to prepare them for employment
 Facilitating community employment initiatives
 Providing career counseling to local residents
 Identifying and fostering employment opportunities
 Administering and monitoring community employment programs
 Teach and Train English to local residents as a project of the municipality for future call center agents