Tenant Relations Officer & Leasing Administrative
Al Rayyan Projects Management
Total years of experience :12 years, 11 Months
• Present purchase offers to sellers for consideration.
• Negotiate prices or other sales terms.
• Compare a property with similar properties that have recently sold to determine its competitive market price.
• Responsible for full leasing process (Prospect client - Showing- Follow up - Contract delivery - Cheques collection).
• Shall negotiate the terms of lease agreements with potential clients.
• Develop a strategy for tenant retention and providing recommendations to the management to improve the leasing related activities.
• Should be up to date on current market conditions, demand and competitors positioning.
• Should be aware of all existing and upcoming properties status, facilities, amenities, locations, prices, etc.
• Responsible for maintaining a professional appearance and attitude at all times.
• Shall coordinate with other departments (e.g. maintenance, finance etc.) on tenant related issues.
• Daily reports to be submitted to direct manager. (Follow ups/ Comments/Results).
• Providing full support in any marketing activity. (Exhibition/Adv./Promotion/ E-Marketing/ etc.).
• Ensure the safety of clients during the property showing at all times.
• Inspect condition of premises and arrange for necessary maintenance or notify owners of maintenance needs.
• Prepare Lease Agreement until tenant will start on the property.
Assist the Facilities Manager in all aspect
• Support the Facilities Manager with external contacts as needed.
• Represent the Facilities Department in inter- departmental meetings to support and
facilitate communication and action between departments.
• Coordinate all facilities activities, work direction and support system
• Supervise and maintain facility employees and contractors as needed.
• Independently maintain and update administrative policies and process
• Set up, maintain ang organize department’s central files information, filing ang mails.
• Provide administrative support to Facilities Team.
• Receiving work request, assigning work orders, entering system data, and providing the
overall system administration.
• Reports to Facility Manager
• Facilitate release of car stickers upon receiving vehicle registration and turning over car
sticker upon move out.
• Assist in routine inspection of the compound and towers
• Monitoring of tenant’s information sheet
• Answer and route the phone calls from tenant and vendors to appropriate contact within
the department or personnel based on immediate needs.
• Provide tenants and vendors with assistance in all aspects of scheduling maintenance,
communicating compound and tower procedures and supplying general information.
• Notify Facility Manager of tenant complains or unusual or unreasonable situations.
• Provide high quality of customer Service to the tenants.
• Assist with the scheduling of contractor works and coordinate with tenant.
• Assists prospective clients in viewing available Villas/Apartments upon advised of the
leasing officer
• Coordination to leasing officers on move in and move out schedule
• Assist in final inspection with tenant before move in or move out.
• Assist on turning over of the Villa to new tenant.
• Assist in final inspection with tenant before move in or move out
• Assist on turning over of the Villa to a new tenant.
• Organize and schedule appointments
• Assist in the preparation of regularly scheduled reports
• Assisting procurement Department on preparing documents (Request Quotation,
Purchase Request, etc. )
• Monitoring LPO released by Procurement Department
• Discovers profitable suppliers and initiate business and organization partnerships
• Negotiates with external vendors to secure advantageous terms
• Approves the ordering of necessary goods and services.
• Demonstrate ability to set up and maintain project, document control, or department
filing system and procedures.
Serves customers by completing account transactions.
• Provides account services to customers by receiving deposits and loan payments, cashing
checks, issuing savings withdrawals, and recording night and mail deposits.
• Sells cashier’s checks, traveler’s checks, and series e bonds.
• Answers questions in person or on telephone and refers customers to other bank services
as necessary.
• Records transactions by logging cashier’s checks, traveler’s checks, and other special
services; preparing currency transaction reports.
• Cross-sells bank products by answering inquiries, informing customers of new services
and product promotions, ascertaining customers’ needs, and directing customers to a
branch representative.
• Completes special requests by closing accounts, taking orders for checks, opening and
closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-
deposit box procedures, and providing special statements, copies, and referrals.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency
and coins.
• Reconciles loan coupons and other transactions.
• Maintains supply of cash and currency and turns in excess cash and mutilated currency to
head teller.
• Complies with bank operations and security procedures by participating in all dual-
control functions, maintaining customer traffic surveys, auditing other tellers’ currency,
and assisting in certification of proof.
• Maintains customer confidence and protects bank operations by keeping information c
confidential.
• Contributes to team effort by accomplishing related results as needed.
Greet guests’ employees in a cheerful welcoming manner
• Answer questions and assists guests’ employees with reasonable requests
• Process screen all persons requesting access
• Prepare issue visitor passes
• Announce all visitors, unless directed otherwise by the host
• Read daily memos for special events/visitors
• Ability to multitask switch gears according to priority of requests
Bachelor of Science in Business Administration major in Financial Management