Maad Ahmed, IT Support Engineer

Maad Ahmed

IT Support Engineer

AL SERH AL KABEER Construction LLC

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Software Engineering
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

IT Support Engineer at AL SERH AL KABEER Construction LLC
  • United Arab Emirates - Sharjah
  • My current job since February 2017

Role & Responsibilities:
 Installation and Management of software’s and hardware (Routers, Switches, Computers, Printers, Photocopiers, Access Points, cabling) on all sites and in Head Office also provide technical support.
 Installation and Management of Time Attendance Machines on all sites.
 Provide NAS access to the staff, Creation of new user Accounts, Share Folders on NAS.
 Creation and Management of Email Accounts in cPanel, Configure in Outlook and mobile devices, also take Monthly Backup of Complete Email Server using FileZilla.
 Configure Network devices, server (HP Proliant ML150 gen9) backup and restores.
 Created the Complete IT Assets Handover Record of the company.
 Gather Quotations and Information of IT Equipment’s under defined budget.
 Managing users profiles and file server with appropriate file shares and security.
 Web Hosting and administration- Managing Company Website and Webmail Accounts.
 CCTV Camera & DVR installation, configuration & monitoring.

Assistant Engineer at Fauji Foundation Hospital
  • Pakistan - Rawalpindi
  • July 2015 to January 2017

Role & Responsibilities:

 Administration of Windows Server 2012R2 basic responsibilities including Active Directory Objects (creating domain users, Edit in OUs and Groups, Password reset etc.) and GPO.
 Implementation of Rights Assignment/Restriction on specific users or Group.
 Managing DHCP, DNS, DC, DFS, FSRM, WDS via RSAT.
 Installing and configuring networking devices printers, scanners, switches, and routers.
 Managing Exchange Server 2010 Creating/Removing users, creating distribution groups, mailboxes, address list, increase Quota Limit, managing databases and applying policies for better management and security.
 Enabling and implementing file sharing & security through File server.
 Prepare proposals for purchasing new equipment’s for instructional purposes.
 CISCO routers & switches configuration backup Via TFTP.
 Implementation of Backup and Disaster Recovery policy.
 LAN Cabling, Troubleshoot Network connectivity problems.

Achievement:
 Was the member of the team for establishing LAN of Fauji Foundation Hospital.

Education

Bachelor's degree, Software Engineering
  • at University of Engineering and Technology UET
  • January 2015
High school or equivalent, Computer Science
  • at Army Public School and College
  • January 2011

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Specialties & Skills

Web Designing
Routing and Switching
Network Management
Server Management
IT Technical Support
Routing and Switching
Network Devices Configuration
Web Hosting
IT Network Management
Web Designing and CMS
Server Infrastructure Management
IT Support
Virtualization: Hyper-V, VMware
Active Directory
Exchange Server

Languages

English
Expert
Hindi
Expert
Punjabi
Expert
Urdu
Expert

Training and Certifications

MCSA ( Window Server 2012 ) (Certificate)
Date Attended:
November 2016
Valid Until:
November 2019
MCSE ( Server Infrastructure ) (Certificate)
Date Attended:
November 2016
Valid Until:
November 2019
CCNA ( Routing and Switching ) (Certificate)
Date Attended:
January 2016
Valid Until:
January 2019

Hobbies

  • Internet Marketing