presales consultant
FutureTEC
Total years of experience :22 years, 8 Months
• Discuss business needs with customers and map it to most appropriate solutions.
• Determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Helping customers to build their Strategies: Hosting (CLOUD or On premises), Business Continuity, and Data Protection
• Create internal design configuration documentation with technical explanations
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts.
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to customers.
• Ability to demonstrate solutions and technologies effectively to audiences of varied technical knowledge.
• Design and Implement many security solutions including (ATP, DB Security, DNS Security, Multifactor Authentication)
• Design and Implement many Data infrastructure solutions including (Servers and Storages, Hyper converged, Virtualization infrastructure)
• Ensure successful POCs and post-sale installations when necessary
• Discuss business needs with customers and map it to most appropriate solutions.
• Determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Helping customers to build their Strategies: Hosting (CLOUD or On premises), Business Continuity, and Data Protection
• Create internal design configuration documentation with technical explanations
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts.
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to customers.
• Ability to demonstrate solutions and technologies effectively to audiences of varied technical knowledge.
• Design and Implement many security solutions including (ATP, DB Security, DNS Security, Multifactor Authentication)
• Design and Implement many Data infrastructure solutions including (Servers and Storages, Hyper converged, Virtualization infrastructure)
• Ensure successful POCs and post-sale installations
• Managing day-to-day planning, operation and problem-solving activities.
• Assessing and communicating risks associated with IT investments
• Evaluating technology and making recommendations to ensure compatibility and effectiveness
• Meeting with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Keeping current with trends, issues and technologies in the IT industry
• Assisting in preparing IT budget plan by evaluating cost and feasibility of proposed solutions and prepare their ROI.
• Designing and implementing IT policies that govern the daily work.
• Infrastructure management: organizing, maintaining, monitoring, and troubleshooting DLS data operations by assuring that all systems components (Servers, SAN, OS, Network: Routers, Switches, cables…) are high available, secure and have optimal configuration.
• Managing team of engineers and IT technical whom responsible to operate a WAN of 40 locations connected through MPLS and LAN consist of 1000 PCs.
* Leading efforts to build an organization wide security strategy.
* Managing, developing and implementing all operations related to IT security.
* Evaluating all processes, procedures, and technical solutions related to IT security.
* IT Security consultant to all technical divisions.
* Conducting a periodically audit to ensure compliance to applied policies.
* Providing IT security awareness sessions.
1. Managing all IT events and priorities the daily work flow.
2. Act as a contact for IT department with all users, vendors, and suppliers.
3. Issuing all IT PO (Collect Offers, specify specs, generate summary).
4. Supervising technical support team (Support more than 250 PCs).
5. Designing new networks: Requirements, structure, needs, … etc
6. Configuring servers (Rack mounted and Blades): RAID, OS, and all resources.
7. Configuring SAN to be ready for use by all network elements.
8. Configuring Domain controllers, managing user accounts and groups, Configuring Group policy and security.
9. Installing and configuring Exchange servers to send internal and external emails.
10. Installing and configure ISA server to allow internet sharing, servers and services publishing and firewall.
11. Setting and implementing backup policies for servers and clients.
12. Configure VPN servers (Windows RRAS).
13. Configure file servers and its security requirements.
14. Design and implement Antivirus solution: Set protection policy on the server and install client agents and ensure that all clients are updated.
15. Participate in the following projects:
a. Full System inventory: documenting and registering all IT systems components in ART.
b. Exchange server migration: migrating ART exchange to new environment.
c. ART-Jordan WAN network: coordinating and supervising the process of connecting ART-Jordan offices with the main office.
d. ART Jordan Data center: preparing the systems infrastructure for Jordan data center.
e. Consolidation of ART directory and mail services: implementing a centralized MS active directory and MS exchange services based in Jordan
f. Securing Clients PCs: Implementing Antivirus centralized solution using Node32.
g. Protecting ART-Jordan: Designing and implementing a backup policy to store sensitive information.
1. Manage Domain controllers, Exchange, and ISA servers
2. Manage Group policy, users and groups.
3. Maintain network and clients.
4. Making data security policies according to FDA regulations.
5. Implement different computer and security policies to ensure that electronic data are compliant with FDA regulations.
Network administrator and Technical support, whom responsible to monitor and maintain the network working properly which includes:
1. Installing and configuring WINDOWS 2000 ADVANCE SERVER on the network server and configuring different features to allow full resource sharing and configuring privileges given to different users according to their levels.
2. Installing and configuring WINDOWS XP, WINDOWS 98 on the clients to allow them to use network resources (printers, internet, and folder sharing…).
3. Troubleshoot and fix WINDOWS 2000, WINDOWS XP and WINDOWS 98 problems.
4. Troubleshoot and fix different HARDWARE problems including installing different hardware parts on the PC and to configure its drivers.
1. Installation, provisioning, maintenance, operation and troubleshooting of school network (more than 60 computers).
2. Design and implement an operational computer network running on Windows 2003 as server and windows XP as client, including installation of server, domain (Active Directory), user accounts, security policy for students and the staff members.
1. Providing technical support and consultation to the clients as well as the other technical field staff.
2. Creating and allocation of work order. Responding to all the requests for information (RFI) and requests for quotes (RFQ) from clients.
1. Selection of hardware and software tailored to the clients need.
2. Installations including the termination of patch panels, wiring cabinets, etc…
3. Configuration of the network settings and protocols to allow full sharing of resources, security, user accounts, etc…
4. Maintenance and troubleshooting.
5. Technical training of the staff in the school.
Member of Students Council GPA: 75.6% with first Rank on my batch.
Full Study scholarship GPA: 82.1%