محمود عبد الغني, IT Systems Administrator

محمود عبد الغني

IT Systems Administrator

AWS-HOST

البلد
مصر - القاهرة
التعليم
بكالوريوس, Administration And Information Systems
الخبرات
13 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 3 أشهر

IT Systems Administrator في AWS-HOST
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ سبتمبر 2022

Server Management and Maintenance: Directed daily operations and executed strategic
maintenance plans for Linux servers, boosting operational uptime to an industry-leading
99.9%. Implemented Nginx to optimize server performance and response rates.
- System Security and Monitoring: Deployed and configured Zabbix to enable advanced
system monitoring, proactive issue detection, and response. Enhanced security
protocols, including firewall configurations, to safeguard all hosted services and user
data.
- Database Management and Backup: Monitored and maintained database operations to
ensure efficiency. Implemented daily, weekly, and monthly backup procedures using
cPanel and CWP to safeguard data integrity.
- Technical Support and Customer Service: Provided direct technical support to server
users, addressing inquiries and resolving issues promptly and effectively, leveraging
cPanel for efficient management of hosting environments.
- System Upgrades and Updates: Responsible for performing regular system updates and
upgrades, ensuring the integration of the latest tools and technologies.

IT Administrator في We - Telecom Egypt
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مارس 2011

• Install and configure Application servers, and Web servers.
• Identify and resolve conflicts, contention, rollback requirements, etc.
• Responsible for monitoring and health check practices.
• Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks to leverage IT, support staff.
• Reduced operational costs by 17% through hardware optimization and strategic resource allocation
• Implemented a new system that reduced job completion time by 75%, improving team productivity significantly.
• Managed and optimized Active Directory services, DNS, DHCP, and File Server.
• Designed and implemented group policies for user and computer configurations.

الخلفية التعليمية

بكالوريوس, Administration And Information Systems
  • في Thebes Academy
  • يونيو 2010

Specialties & Skills

DNS administration
Active Directory
Microsoft Exchange
computer networking
Active Directory Domain Control
ManageEngine ticketing system
Hardware repair.
Troubleshooting skills
WordPress
Linux System Administrator
Microsoft Windows Server

اللغات

العربية
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

ITIL V3 (الشهادة)
تاريخ الدورة:
October 2023