Mabelle El-Khazen

As a School Account Manager in a leading publishing and distribution company, I spearheaded the integration of cutting-edge technology solutions tailored for classrooms. Key responsibilities included:
Developing and delivering compelling presentations on VR, AR tools, and literacy platform, showcasing their educational benefits.
Driving sales through effective communication of the value proposition, resulting in successful product adoption by schools.
Providing comprehensive training sessions for teachers and supervisors upon product purchase, ensuring seamless implementation and optimal utilization.
Building and maintaining strong relationships with schools, serving as the primary point of contact for inquiries, support, and ongoing collaboration.
Leveraging account management skills to understand clients needs, address concerns, and identify opportunities for upselling or cross-selling.
Collaborating with cross-functional teams to enhance product offerings based on customer feedback and industry trends.
Adhering to industry standards, staying informed about educational technology advancements, and continuously expanding expertise.

Greet customers
Make sure all spa supplies and products are available
Make inventory check and order on weekly basis
Check and make sure all advisors have full appointments on the next day
Maintain a good relation between reception and customers
Schedule appointments for clients by treatment, advisor, machines and room

Freelancer
Professional Makeup
skincare therapist
Polishing Fingernails and toenails
Applying gel nail extension and acrylic nails extension
Painting nails with permanent nail polish

Outdoor Sales
Conduct calls and face-to-face meetings daily with customers
Discuss product features and benefits with customers
Build and maintain relationships with current and potential customers
Educate customers on how products and services can benefits them financially and professionally
Keep tracking accounts to identify outstanding depts

Contact corporates via calls or arranged meetings to discover their needs and requirements
Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
Assist clients in selecting the most appropriate service that best meet their specifications and needs
Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
Coordinate and organize the details of an event such as catering, lodging, seating, conferences

Guest relations
Book, invoice and coordinating with all departments in the hotel - Greet, register, escort and assign rooms to guests.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Review accounts and charges with guests during the checkout process.
Listen to clients complains and solve them instantly
Working as a team leader I was responsible to provide professional and customer focused service to our guests, ensuring that their stay will become memorable experience
Maintain a good working relationship between front office employees and between the front office and others departments