Customer Service Representative
Jawad Business Group
Total years of experience :9 years, 8 Months
Jawad Business Group
Customer Service Representative
Khalidiya Mall
November 2011-Present
Responsibilities
• Handling all incoming & outgoing products and responsible for inventory issues,
• Responsible for visual merchandising as per brand guide lines,
• Delegate task to team where appropriate and assist Operation Manager/Area Manager and store Supervisor for all over Store Events.
• Training team regarding the visual merchandising and conduct training for new joiners
• I lead with example by providing excellent customer service which help to maximize the sale and over achieved monthly target,
• Head Cashier during Busy Events.
Dynasty Pharmaceutical
Wyeth Philippines
Medical Sales Representative
Bulacan Area
May 2008- November 2011
Responsibilities
• Create and execute an effective call plan.
• Utilize reporting tolls provided to achieve territorial goals.
• Build business relationships with assigned customers.
• Utilize customer focused selling skills in detailing, presentations and keeping post call notes to assist with pre-call planning.
• Merchandising our samples and support materials for maximum impact.
• Taking the opportunity to prospect for new business and evaluate the sales potential of existing customers.
• Promote products in the assigned territory
• Ensure achievement of Key Result Areas (Sales, administrative, and business development) on a monthly basis
• Ensure accomplishment and submission of required administrative reports for proper monitoring of KRAs
• Responsible in handling customer inquiries and concerns on the company's products and services
• Entertain office calls, visiting clients, tenants’ employees for any concerns
• House Rules implementation
• Housekeeping and Security Management (monitoring of attendance and postings)
• PR Management
• Standard Operating Procedures implementation
• Supervise cleanliness of building common areas and other facilities
• Assist in billing preparation and billing collections
• Other accounting works that will be assigned to you.
• Preparing billings and statements of accounts, and other related documents.
• Receiving, scanning, and emailing documents/pleadings
Dr. Rafael Maternity Obstetrics Hospital
Nursing Assistant
April 2005- January 2006
Kalibo, Aklan Philippines
Responsibilities
• A maternity nurse may work as part of a team within a hospital or within a community healthcare sitting.
• Throughout a woman's pregnancy it is the role to monitor the progress of the baby and to ensure that it remains healthy.
• They can deliver babies alone, providing there are no complications. If complications do arise they will need to call an obstetrician.
• If complications do arise they will need to call an obstetrician. Other activities carried out by a midwife include providing counseling following childbirth, advice on breast feeding and bathing and training and supervising
• A maternity nurse provides care and advice for pregnant women throughout the whole phase of pregnancy and after childbirth.
• They monitor and care for newborn babies and provide education for new mothers in the first 28 days following childbirth. junior staff members.
SEMINAR ATTENDED
Health Control Patrol
June, 11 2003 (Saint Gabriel Hospital)
Sales Foundation
May, 17-19 2007 (Wyeth, Philippines)
Sales Management
July, 28 2007 (Wyeth, Philippines)
Bachelor of Science in Nursing St. Gabriel College of Kalibo Aklan Kalibo, Aklan Associate in Health Science Education
St. Anthony College of Roxas City Roxas, City Capiz