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Madhu Kalayathinal, Head of Retail Operations

Madhu Kalayathinal

Head of Retail Operations·Basicxx Middle East

Saudi Arabia

Master's degree, Personnel Management

Work experience

Total years of experience: 33 years, 0 months

Head of Retail Operations

March 2014 - Present

Basicxx Middle East

Riyadh, Saudi Arabia

March 2014 - Present

Heading the entire country operations in Saudi Arabia, responsible for P&L, recruitment, strategizing the brand marketing, expansion and development. Responsible for setting up the brand in KSA and explore the business opportunities in entire country.
Company industry:
Retail & Wholesale
Job role:
Management

Senior Management Consultant

February 2012 - February 2014

Retail Consultants

Riyadh, Saudi Arabia

February 2012 - February 2014

Improve Store Operations and Productivity, Maximize Profitability. Work with retail organizations to help build their best operational practices and increase their profitability. Develop programs which are entirely customized to meet the specific requirements of the clients. Ultimately, clients own, operate and can adjust these initiatives, projects and plans to meet ongoing challenges and opportunities.
Company industry:
Retail & Wholesale
Job role:
Consulting

OPERATIONS MANAGER - DEBENHAMS - SAUDI ARABIA

September 2007 - January 2012

Alshaya International Trading Company

Riyadh, Saudi Arabia

September 2007 - January 2012

Managing the Retail Operations of Debenhams stores in Saudi Arabia. Planning and setting business budgets.Making startegical decisions in order to achieve the top line and bottom line profit. Recruiting, developing and managing the human resources.

Responsible for retail stores’ operations, staff development, marketing and visual merchandising for assigned stores. Actively contributes to development of business initiatives relevant to brand projects.
Company industry:
Retail & Wholesale
Job role:
Management

SENIOR STORE MANAGER - DEBENHAMS

June 2005 - August 2007

Alshaya International Trading Company

Riyadh, Saudi Arabia

June 2005 - August 2007

Lead Store/Sales Managers of a flagship multi brand department store to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Deliver the highest levels of motivation and development of team members and ensure individual and store compliance with all company regulations and procedures. Contribute to and undertake Operations Management projects.
Company industry:
Retail & Wholesale
Job role:
Management

DEPUTY STORE MANAGER - DEBENHAMS

February 2003 - May 2005

Alshaya International Trading Company

Riyadh, Saudi Arabia

February 2003 - May 2005

Assist Store Manager in leading Store/Sales Managers to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss & maintain cost controls. Deliver the highest levels of motivation & development of team members & ensure individual & store compliance with all company regulations & procedures. Contribute to & undertake Operations Management projects.
Company industry:
Retail & Wholesale
Job role:
Management

SALES MANAGER - DEBENHAMS

August 2001 - January 2003

Alshaya International Trading Company

Riyadh, Saudi Arabia

August 2001 - January 2003

Maximizes division’s profitability by exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Delivers the highest levels of motivation and development of team members and ensures individual and floor/department compliance with all company regulations and procedures.
Company industry:
Retail & Wholesale
Job role:
Management

LEAD MANAGER - EVANS & DOROTHY PERKINS

December 1999 - July 2001

Alshaya International Trading Company

Riyadh, Saudi Arabia

December 1999 - July 2001

Managing the multi brand retail store. Handling the new store openings of these brands in the various cities of Saudi Arabia. Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Delivers the highest levels of motivation and development of team members and ensures individual and store compliance with all company regulations and procedures.
Company industry:
Retail & Wholesale
Job role:
Management

STORE MANAGER - EVANS

December 1997 - November 1999

Alshaya International Trading Company

Dammam, Saudi Arabia

December 1997 - November 1999

Manage the retail store of the International Brand, Evans ( Arcadia U K ) first branch in Saudi Arabia. Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Delivers the highest levels of motivation and development of team members and ensures individual and store compliance with all company regulations and procedures.
Company industry:
Retail & Wholesale
Job role:
Management

ASSISTANT STORE MANAGER - MOTHERCARE

July 1995 - November 1997

Alshaya International Trading Company

Jeddah, Saudi Arabia

July 1995 - November 1997

Supervises sales floor and motivates team members, assisting Store Manager to maximize sales and minimize stock loss. Implements individual and floor/department compliance with all company regulations and procedures.
Company industry:
Retail & Wholesale
Job role:
Management

AREA SALES EXECUTIVE - ACC Ltd.

June 1993 - June 1995

The Associated Cement Companies Limited

India

June 1993 - June 1995

Responsible for the business development with existing and potential customers to achieve sales target and market share.
Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement.
Conduct boardroom presentation to provide better understanding to customer on the products capabilities and its cost effectiveness.
Conduct canvassing to increase effective working prospects.
Company industry:
Retail & Wholesale
Job role:
Management

Education

Pune University

April 1993

April 1993

Master's degree, Personnel Management

India

Completed MBA in Personnel Management with 'A' Grade from Pune University .
View attachment

Skills

Sales
Expert
Sales
Expert
Merchandising
Expert
Merchandising
Expert
Visual
Expert
Visual
Expert
Visual Merchandising
Expert
Visual Merchandising
Expert
Management
Expert
Management
Expert
Retail Operations, Sales Management, Visual Merchandising, Planning & Forecasting
Expert
Retail Operations, Sales Management, Visual Merchandising, Planning & Forecasting
Expert
Multi Locations Management, Cost Control & Loss Prevention, Business Expansion, Recruitment
Expert
Multi Locations Management, Cost Control & Loss Prevention, Business Expansion, Recruitment
Expert
Training & Development, Inventory Control, Profit Management
Expert
Training & Development, Inventory Control, Profit Management
Expert
Sales
Expert
Sales
Expert
Merchandising
Expert
Merchandising
Expert
Visual
Expert
Visual
Expert
Visual Merchandising
Expert
Visual Merchandising
Expert
Management
Expert
Management
Expert

Languages

Hindi

Expert

Malayalam

Expert

Arabic

Intermediate

English

Expert

Training and Certifications

Training
Leadership Evolution
Mentis Consultants, United Kingdom
Jan 2007

Recommendations

Henri van Wijk

Jan 2014

Jan 2014

COO•Manager

I worked closely with Madhu during my tenure with Alshaya in Saudi Arabia. I have found Madhu to be a very passionate and results oriented individual. Madhu has also proved that he is a strong leader who supports his team in achieving the required results. I wish Madhu all the very best in his future endeavors.