Office Manager, President`s Office
Canadian University Dubai
Total years of experience :14 years, 4 Months
1. Coordinating and line managing the President` s Office ensuring an efficient, professional and
friendly service to students, academic staff and visitors, ensuring appropriate cover is
available at all times
2. Providing comprehensive professional management and administrative support to the
President and Board of Directors:
-Managing incoming/outgoing communications, current priorities/projects/initiatives/planning etc.
-Ensuring the President is fully prepared for meetings with organised documentation.Tracking
actions to ensure that they are satisfactorily resolved.
-Prioritizing and allocating all incoming communications, dealing directly with incoming
issues and queries if possible without reference to the President.
-Answering letters and emails and drafting original correspondence as
required.
-Diary management.
-Liaising with staff in person or in writing on behalf of the President
-Organizing international travel, associated bookings, correspondence
and itineraries.
3. Attending external functions in support of activities on behalf of the President
4. Acting as secretary to Executive Team/Board of Directors meetings and committees.
6. Managing ad-hoc projects as allocated by the President, involving background research,
evaluation, report writing and presentation as required.
7. Liaising with staff to share good practice, disseminate information and keep up to date.
8. Maintaining up to date knowledge of university procedures, processes, and current
initiatives, projects and issues, particularly those relevant to the cross university portfolio
of the President.
9. Covering for other members of the executive office as necessary.
10. Undertaking any other duties commensurate with the grade and level of responsibility for
this post, for which the post holder has the necessary experience and/or training.
11. Developing and implementing new administrative systems, such as record management; recording office expenditure and managing the budget.
Assistant to President:
Relieved the President of operational and administrative details and performed
administrative functions that require a thorough knowledge of University policies,
procedures, and operations and an understanding of the University's role within the
community.
Handled the recurring contact with members of the Board of Directors, senior
administrators and executives, public and private officials, the media, students, and
parents.Exercised initiative and independent judgment in managing the President's schedule and
the office's daily activities. Gate-keeping, correspondence and office management included.
Used discretion in the dissemination of information to faculty, students, staff and the
various publics served by the University and coordinated activities with several major
subordinate administrative units of the University.
Coordinated visits, travels, internal and external events as required.
Served as a secretariat to the multiple senior committees chaired by the Presidentp
Established and maintained filing system of the president's office(e-office and physical
office).
Assisted with external relations, graduation and alumni events planning and coordination
Performed information research, analysis and draft report compiling
DBA/PhD Administrator:
Coordinating admission process
Ensured the programs are successful and effective.
Provided the program academic staff with admin related advices and guidance to carry out
the program's activities, monitoring their work and assist them in their daily duties.
Managed the program budget and account for expenditures, write grant reports and find
funding to support the program activities and staff .
Evaluated the success of the program and steps to enhance it
Observed program activities, collected data and created reports of all findings for senior
management and a board of directors.
Communication with students, examiners, supervisors and visiting professors Promotion of
the program
Strategic planning
Mapped out training plans, designed and developed training programs (outsourced or
in-house)
Chose appropriate training methods per case (simulations, mentoring, on the job training,
professional development classes etc), market available training opportunities and provide
necessary information
Conducted organization wide needs assessment and identified skills or knowledge gaps
that need to be addressed
Used accepted education principles and track new training methods and techniques
Designed and prepared educational aids and materials
Assessed instructional effectiveness and summarized evaluation reports determining the
impact of training on employee skills and how it affects KPIs
Partnered with internal stakeholders and liaised with matter experts regarding instructional
design
Maintained updated curriculum database and training records
Provided train-the-trainer sessions for internal subject matter experts Managed and
maintained in-house training facilities and equipment.
office manager, operation manager, assistant to CEO, acting GM
