Madlena Axentiuc, Business Development Manager

Madlena Axentiuc

Business Development Manager

Bayut

Location
United Arab Emirates - Dubai
Education
Master's degree, TOURISM AND HOSPITALITY MANAGEMENT
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Business Development Manager at Bayut
  • United Arab Emirates - Dubai
  • My current job since March 2016

New Business Development
• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within market or geographic area to ensure a robust pipeline of opportunities.
• Meet potential clients by growing, maintaining, and leveraging business network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches.
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Planning pricing strategy for the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Use a variety of styles to persuade or negotiate appropriately.

Client Retention
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

Management and Research
• Submit weekly progress reports and ensure data is accurate.
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
• Forecast sales targets and ensure they are met.
• Track and record activity on accounts and help to close deals to meet these targets.
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

Business Development and Marketing Executive at Fly Aviation Services
  • United Arab Emirates - Dubai
  • November 2014 to February 2016

 Working with and expanding current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
 Developing a sales contact plan direct marketing, and attending industry events including Dubai Air Show, EBACE (European Business Aviation Conference & Exhibition) held yearly in Geneva, Switzerland to build relationships with key prospects.
 Responding to incoming Request for Information (RFIs), Requests for Proposals (RFPs) in a professional and creative manner.
 Understanding a prospect’s business needs with the expert teams to develop a tailored digital marketing proposal.
 Providing regular feedback to senior management about marketplace and competitor activity.
 Developing effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.
 Incharge of social media channels - LinkedIn & Twitter.
 Monitoring and updating news & offers on the website.

Property Consultant at Damac Properties
  • United Arab Emirates - Dubai
  • April 2014 to November 2014

 Attend weekly sales meeting and training session provided by the company.
 Establish / develop and maintain client database including regular contact with all clients.
 Successfully attain listings, negotiate the sale of property to settlement and complete appropriate paperwork.
 Keep up to date with current market conditions, government grants etc.
 Attend sponsorship launch functions to promote your profile and the company.
 Building strong relationships with clients.

REAL ESTATE SALES AGENT at EKSPA PROPERTY
  • Cyprus
  • February 2011 to June 2013

RESPONSIBILITIES
* Using advertisements to promote the sale of a property.
* Working with appraisers and the client to determine a fair and competitive market price.
* Working as an intermediary between the buyers and the sellers.
* Generating lists of potential properties that compatible with a buyer's needs.
* Building strong relationships with clients.

SALES AND CUSTOMER SERVICE at Direct Traveller
  • Cyprus
  • August 2009 to September 2010

RESPONSIBILITIES
* Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization's products/services.
* Makes telephone calls and in-person visits and presentations to existing and prospective customers.
* Develops clear and effective written proposals/quotations for current and prospective customers.
* Expedites the resolution of customer problems and complaints.
* Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
* Analyzes the territory/market's potential and determines the value of existing and prospective customers value to the organization.

FRONT OFFICE OFFICER at Malpas Hotel
  • Cyprus
  • June 2007 to August 2009

To ensure that the best services are delivered to all guests in a timely and effective manner.
To maintain and exceed guest satisfaction above the standard of the hotel and the company at all times.
Handle guest complaints in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Education

Master's degree, TOURISM AND HOSPITALITY MANAGEMENT
  • at GIRNE AMERICAN UNIVERSITY
  • January 2014
Master's degree, Tourism and Hospitality Management
  • at American University of Cyprus
  • January 2014
Bachelor's degree, TOURISM AND HOSPITILATY MANAGMENT
  • at GIRNE AMERICAN UNIVERSITY
  • June 2011

Specialties & Skills

CLIENTS
CUSTOMER SERVICE
INCOMING CALLS
OPTIONS
PROMOTIONAL
SALE OF
SALES AGENT
THE SALE
TRAINING

Languages

English
Expert
Romanian
Expert
Russian
Expert
Turkish
Expert