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Mae Belen Lu Bonting Tolentino

Office Manager

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, BACHELOR OF SCIENCE INFORMATION TECHNOLOGY
Experience:
18 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  18 Years, 3 Months   

October 2017 To July 2020

Office Manager

at Royal AV Equipments Rental
Location : United Arab Emirates - Dubai
Sales Coordinator
Coordinates with clients with there requests
Attends calls, Prepares Quotations, Purchase Orders
Manages events schedules & site deliveries
Manages General Accounts
Manages Basic book keeping
Preparing Invoice, Accounts Payables, Accounts Receivables & Files VAT Returns
General Office Management
Plan and coordinates Administrative procedures and systems to streamline processes
Monitor Inventory of Office & Warehouse supplies
HR Administrator
Coordinate with local PRO for all government office job
Prepares Salary for all staffs
Prepares documents, letters for Visa Processing, Cancellations, NOC etc
Provides administrative support to Managing Director
June 2009 To December 2016

FOREIGN CURRENCY TELLER / UNIT COMPLIANCE OFFICER (UCO)

at Al Ansari Exchange
Location : United Arab Emirates - Dubai
-Buying and selling foreign currencies from walk in customers on a regular basis and from other Exchange Houses or Financial Institutions whenever the situation demands.
-Monitor daily ongoing market currency rate and decide the buying & selling rate for each currency to attract new customers / retain existing customers ensuring maximum profitability for the company.
-Tallying foreign currencies and local currencies by the end of the day.
-Assure a fast and error free remittances globally (International & local transfers).
-Respect & follow AML rules, policy and procedures of the company wherever applicable.
-In charge of all record keeping and documentation filings in the branch.
-Attend telephone calls and enquiries as required by the customers.
-Provide adequate and necessary information whenever required to Head office, Administration office or various departments of the company
-Checks and request monthly shop supplies and materials.
-In charge of sending emails/letters, reports and other administrative related works needed by the operation and other departments.
September 2008 To March 2009

Training Coordinator

at Haward Technology Middle East
Location : United Arab Emirates - Abu Dhabi
-Carry out direct marketing activities such as telemarketing and research to market the assigned course.
-Report any enquiry, request, recommendation or feedback received from customers while marketing the course immediately.
-Coordinate and facilitate existing training programs and provide quality assistance to participants and instructors.
-Perform all coordination work required during the actual course and delivery in the most professional manner.
-Interview all course participants and report feedback to the Quality Officer / Manager & Operations Officer / Manager.
-Maintain company confidentiality, discipline, dress code and good house keeping.
-Competent knowledge of technical documentation of the equipment in the production / maintenance / quality assurance area, practical operation, technology, quality standards.
December 2002 To July 2008

STORE MANAGER

at GIORDANO PHILS (TFB INCORPORATED)
Location : Philippines
Responsible for over all shop management (people & shop) and monitor
day to day activities.
Ensures the achievement of shop’s monthly targets and maintain high sales.
Responsible for maintaining shop’s cleanliness in all aspects.
Conduct daily briefing for staffs and obtain harmonious relationship
inside.
Hiring and interviewing new employees.
Daily cash counts, monitor daily deposits & cashiering.
Responsible for the Visual Merchandising of the Shop.
Responsible in monitoring shops inventory and stock takes.
Responsible for all accountabilities inside the shop (stocks, money,
people).
Telemarketing and customer service
May 2001 To October 2002

ADMINISTRATION / MARKETING STAFF

at COMMUNITIES PHILIPPINES (CAMELLA HOMES & CROWN ASIA)
Location : Philippines
Responsible for interviewing and checking requirements for buyers if they are
qualified or not.
Responsible for all the accountabilities and documentations of the new
accounts.
Maintain and update daily reports for new accounts.
Responsible for assisting all administrative works, update & monitor accounts.
Responsible in preparing contracts for new contracted accounts and
accountable for all the clients documents.
Responsible for the marketing strategies of the sales agents.
Telemarketing
Answering phone calls and taking down notes.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
March 2001

Bachelor's degree, BACHELOR OF SCIENCE INFORMATION TECHNOLOGY

at Mindanao State University-Iligan Institute of Technology
Location : Philippines

Specialties & Skills

Customer Service

computer skills

Coordination

Multi-tasking

administration skills

Adaptability

leadership

Administration

Sales Coordination

Management

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Filipino

Expert

Arabic

Beginner

Training and Certifications

LEADERSHIP DEVELOPMENT PROGRAM ( Training )

AL ANSARI EXCHANGE
February 2015 (4 hours)

UNIT COMPLIANCE OFFICER (UCO) AWARENESS PROGRAM ( Certificate )

Issued in: January 2015

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