Mae Belen Lu Bonting Tolentino, Office  Manager

Mae Belen Lu Bonting Tolentino

Office Manager

Royal AV Equipments Rental

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, BACHELOR OF SCIENCE INFORMATION TECHNOLOGY
Expérience
18 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 2 Mois

Office Manager à Royal AV Equipments Rental
  • Émirats Arabes Unis - Dubaï
  • octobre 2017 à juillet 2020

Sales Coordinator
Coordinates with clients with there requests
Attends calls, Prepares Quotations, Purchase Orders
Manages events schedules & site deliveries
Manages General Accounts
Manages Basic book keeping
Preparing Invoice, Accounts Payables, Accounts Receivables & Files VAT Returns
General Office Management
Plan and coordinates Administrative procedures and systems to streamline processes
Monitor Inventory of Office & Warehouse supplies
HR Administrator
Coordinate with local PRO for all government office job
Prepares Salary for all staffs
Prepares documents, letters for Visa Processing, Cancellations, NOC etc
Provides administrative support to Managing Director

FOREIGN CURRENCY TELLER / UNIT COMPLIANCE OFFICER (UCO) à Al Ansari Exchange
  • Émirats Arabes Unis - Dubaï
  • juin 2009 à décembre 2016

-Buying and selling foreign currencies from walk in customers on a regular basis and from other Exchange Houses or Financial Institutions whenever the situation demands.
-Monitor daily ongoing market currency rate and decide the buying & selling rate for each currency to attract new customers / retain existing customers ensuring maximum profitability for the company.
-Tallying foreign currencies and local currencies by the end of the day.
-Assure a fast and error free remittances globally (International & local transfers).
-Respect & follow AML rules, policy and procedures of the company wherever applicable.
-In charge of all record keeping and documentation filings in the branch.
-Attend telephone calls and enquiries as required by the customers.
-Provide adequate and necessary information whenever required to Head office, Administration office or various departments of the company
-Checks and request monthly shop supplies and materials.
-In charge of sending emails/letters, reports and other administrative related works needed by the operation and other departments.

Training Coordinator à Haward Technology Middle East
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2008 à mars 2009

-Carry out direct marketing activities such as telemarketing and research to market the assigned course.
-Report any enquiry, request, recommendation or feedback received from customers while marketing the course immediately.
-Coordinate and facilitate existing training programs and provide quality assistance to participants and instructors.
-Perform all coordination work required during the actual course and delivery in the most professional manner.
-Interview all course participants and report feedback to the Quality Officer / Manager & Operations Officer / Manager.
-Maintain company confidentiality, discipline, dress code and good house keeping.
-Competent knowledge of technical documentation of the equipment in the production / maintenance / quality assurance area, practical operation, technology, quality standards.

STORE MANAGER à GIORDANO PHILS (TFB INCORPORATED)
  • Philippines
  • décembre 2002 à juillet 2008

Responsible for over all shop management (people & shop) and monitor
day to day activities.
Ensures the achievement of shop’s monthly targets and maintain high sales.
Responsible for maintaining shop’s cleanliness in all aspects.
Conduct daily briefing for staffs and obtain harmonious relationship
inside.
Hiring and interviewing new employees.
Daily cash counts, monitor daily deposits & cashiering.
Responsible for the Visual Merchandising of the Shop.
Responsible in monitoring shops inventory and stock takes.
Responsible for all accountabilities inside the shop (stocks, money,
people).
Telemarketing and customer service

ADMINISTRATION / MARKETING STAFF à COMMUNITIES PHILIPPINES (CAMELLA HOMES & CROWN ASIA)
  • Philippines
  • mai 2001 à octobre 2002

Responsible for interviewing and checking requirements for buyers if they are
qualified or not.
Responsible for all the accountabilities and documentations of the new
accounts.
Maintain and update daily reports for new accounts.
Responsible for assisting all administrative works, update & monitor accounts.
Responsible in preparing contracts for new contracted accounts and
accountable for all the clients documents.
Responsible for the marketing strategies of the sales agents.
Telemarketing
Answering phone calls and taking down notes.

Éducation

Baccalauréat, BACHELOR OF SCIENCE INFORMATION TECHNOLOGY
  • à Mindanao State University-Iligan Institute of Technology
  • mars 2001

Specialties & Skills

Customer Service
Administration
Sales Coordination
Management
computer skills
Coordination
Multi-tasking
administration skills
Adaptability
leadership

Langues

Anglais
Expert
Filipino
Expert
Arabe
Débutant

Formation et Diplômes

LEADERSHIP DEVELOPMENT PROGRAM (Formation)
Institut de formation:
AL ANSARI EXCHANGE
Date de la formation:
February 2015
Durée:
4 heures
UNIT COMPLIANCE OFFICER (UCO) AWARENESS PROGRAM (Certificat)
Date de la formation:
January 2015