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Magdy Elagamy, Telesales Back office

Magdy Elagamy

Telesales Back office

Etisalat

Location
United Arab Emirates - Ajman
Education
Bachelor's degree, Bachelor of physical education 2000 (General specialization)
Experience
23 years, 6 Months

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Work Experience

Total years of experience :23 years, 6 Months

Telesales Back office at Etisalat
  • United Arab Emirates - Ajman
  • My current job since February 2008

Resolving Social medis cases, Process requests and solving any issues
Worked with Sales Section.Poromoting and convencing new and existing customers for subscribe to Etisalat Services and Packages .
Worked with ECS Section which providing services to several clients

Customer Service at Eppco
  • United Arab Emirates - Dubai
  • June 2005 to February 2008

Reception guiding, providing and giving customers full information about Cars Registration, renewal, and any services related to the cars.

Security Officer Supervisor at Sealine Beach Resort
  • Qatar - Doha
  • October 2002 to January 2005

Maintain the safety and security inside and outside it
Prepare security planes for events and festivals held in the resort

Sports Activities Supervisor at Egyptian Club ( Shenno )
  • Egypt - Kafr El Sheikh
  • July 2000 to September 2002

Attract youth to practice sports activities.
Teaching football skills & physical fitness preparation.
Making Schoolar league &different sporting teams. And Planting responsibilities and sports values.

Education

Bachelor's degree, Bachelor of physical education 2000 (General specialization)
  • at Tanta Universty
  • May 2000

Bachelor of physical education 2000 (General specialization)

Specialties & Skills

Social Media
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Football training
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Sales
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Retail
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Fitness
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ICDL- international computer driving license
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advanced Excel skills ,word , and Social media
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Physical training skills for sports activities
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Self managment, being positive, open to new ideas and changes
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Leadership skills ,creative thinking , organizational ,and analytical skills
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Customer service,being respectful and confident
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Languages

English
Expert
Arabic
Expert

Memberships

Kafr-Elsheikh Club
  • Member
  • March 2005

Training and Certifications

• Massage and advanced sports injuries in leadership development centre Kafr-elsheikh - February 199 (Certificate)
Date Attended:
February 1999
Valid Until:
February 2035
Training Course about (leadership development) in The Egyptian Olympic academy Cairo -February 200 (Certificate)
Date Attended:
February 2001
Valid Until:
February 2035
ICDL from Ministry of communications & Tanta universty (Certificate)
Date Attended:
April 2001
Valid Until:
May 2035

Hobbies

  • Playing And watching football game and sports in general
    I played in a club of first grade for 8 junior years And got a degree in football training by the Egyptian Olympic Committee