Executive Secretary
Unison Capital Investment LLC/ Abu Dhabi International Medical Services
مجموع سنوات الخبرة :5 years, 8 أشهر
Administrative support to the General Manager
• Answer and screen phone calls and manage the General Manager’s mail. • Schedule and coordinate appointments, meetings and events, including registration and travel arrangements as necessary. • Handle the petty cash and monthly reports. • Assist the General Manager with personal tasks (e.g. Bank, Etisalat, Du, etc.…). • Arrange monthly expenses for the General Manager and send it to the Finance. • Attend weekly meetings at Ministry of Health and Prevention on behalf of the General Manager. • Send official letters to Ministry of Health and Prevention. • Transcribe drafts proofread and revise correspondence, memos, agendas, minutes, resolutions and policies. • Assist General Manager with customer inquiries and problem resolution. • Assist District personnel in meeting preparation and set-up. • Suggest policy changes in order to streamline department operations. • Exhibit willingness to ensure successful inter-departmental relationships. • Prepare for monthly and special board meetings. • Complete the General Manager’s reports, which require input from all departments and are presented to the Board of Directors. • Provide administrative support for the completion of documentation of board agenda items. • Provide transcription and dictation of board meeting minutes. • Assist the Medical Director with some of his tasks.
Assistant
Manager
role
Provide
full
administrative
support
extensive
diary
management
for
the
Chairman,
MD,
and
VP
to
enhance
effective
time
management
and
coordinate
activities,
prioritize
appointments
and
reschedule
where
necessary.
Ensure
that
relevant
information
gathered
and
prepared
to
brief
the
Chairman,
MD,
and
VP
for
meetings,
trips,
and
events.
Prepare
authorization
letters,
request
letters,
NOC
letters
when
required
Prepare
offer
letter,
company
contract
for
all
the
new
staff
Manage
travel
for
the
Chairman,
MD,
and
VP
and
their
senior
leadership
team:
• Make
local
and
international
travel,
transport
and
hotel
arrangements
and
arrange
travel
itineraries
• Organize
visa’s
where
necessary
• Book
gold
meet
and
greet
service
• Check
and
keep
track
of
travel
insurance
and
other
travel
requirements
• Complete
travel
expenses
upon
return
Manage
the
information
and
documentation
that
comes
through
the
office:
• Filter
post
and
other
reading
matter,
draft
responses,
suggest
other
managers
who
might
deal
with
queries
• Close
attention
to
detail
in
the
preparation
and
review
of
documents
• Answer
telephone
and
screen
calls,
route
callers,
take
detailed
messages,
respond
to
internal
and
external
enquires,
and
provide
information
within
scope
of
authority
• Ensure
that
documentation
is
correctly
filed,
maintain
an
efficient
filing
system
Support
the
management
of
the
general
admin
budget:
• Monitor/manage
spend
and
advise
the
Chairman,
MD,
and
VP
Take
a
proactive
approach
in
understanding
the
business
strategy
Collate
and
edit
routine
reports
Research
and
compile
information
when
required
Appoint
and
oversee
any
support
staff
that
are
necessary
to
maintain
the
office
facility
e.g.
reception
and
admin
staff
Liberty
Managing
day-‐to-‐day
activities
of
the
business
office
including:
Patients
records,
scheduling,
accounts,
discussing
financial
treatment
plan
options
with
customers
and
maintaining
the
office
appearance
in
order.
SPECIFIC
DUTIES
Reception
Management
Open
and
close
dental
office
according
to
office
protocol
Review
the
office
for
a
neat,
professional
appearance
and
make
necessary
changes
Check
the
daily
schedule
for
accuracy
and
post
it
in
all
treatment
rooms
Answer
and
respond
to
telephone
calls
with
professionalism
Maintain
a
professional
reception
area;
organize
patient
education
materials,
etc.
Greet
and
welcome
patients
and
visitors
to
the
practice
Check
in
patients
according
to
office
protocol,
verifying
and
updating
patient
information
Manage
recall
and
inactive
patient
system
Oversee
patient
relations
&
handle
patient
complaints,
under
head
of
the
front
desk
indirect
supervision
Help
explain
office
policy
to
patients
Confirm
the
next
day’s
appointments
according
to
protocol
and
patient
preferences
Schedule
patients
for
efficient
use
of
doctor
and
staff
time
Check
patient
quick-‐fill
list
to
try
to
fill
in
cancellation
and
no-‐show
appointment
times
Collect
payment
from
patients
at
the
time
of
treatment
Make
follow-‐up
appointments
as
needed
Prepare
financial
treatment
plans
and
present
plan
options
to
patient
at
end
of
their
appointment
Records
Management
Gather
and
accurately
record
insurance
information
from
patients
Accurately
file
patient
information
Arrange
patient
charts
and
radiographs
for
the
next
day’s
appointments
Track
cases
and
referrals
to
and
from
other
doctors
Maintain
petty
cash
Prepare
bank
deposits
Prepare
statements
Communicate
with
patients
for
accounts
overdue
Update
insurance
information
on
all
patients
at
all
times
Prepare
claim
forms
for
patients
with
dental
insurance
Organize
supporting
materials
for
claim
forms
Provided customer service and handled customer queries Handled telephonic customer queries Accessing Doctor’s schedules for availability Taking initial payment from patients before the consultation Maintain all the records of the patients pertaining to personal details, health history, treatments undertaken, medications prescribed, current treatment, billing amount, payment mode, credit period, etc. Perform daily balance sheet and other account reconciliations Prepare month-end close Administered the payroll of employees
Accountant Certificate Lebanon, Tyre
High School Degree Lebanon, Tyre