Technical Team lead
Alfanar Group
Total years of experience :18 years, 4 Months
Oversee team in devising, designing, and implementing software and applications while ensuring quality and timely provision of agreed deliverables. Support team in preparing infrastructure requirements and services availability. Review IT team and additional department’s designs to provide solutions. Design, test, and stimulate disaster recovery and business continuity plans, as well as virtualisation strategy and private cloud. Provide technical consultancy to IT helpdesk and project teams. Conduct risk analysis enhancements for system operations / infrastructure, managing infrastructure services and delivering complex recovery solutions to protect mission critical information.
•Data Centre Migration Manager: Organised entire function for systems infrastructure while overseeing migration of data centre from current to new location with minimal downtime.
•Managed systems infrastructure section of migration, including Systems Infrastructure Services, AD, VMware, Exchange, SAP Infrastructure, SQL Database Services, Mail-Gateways, and SharePoint Environment.
•Server Virtualisation VMware: Acted as project manager for VMware migration project.
•Relocated entire physical environment to VMware with 300 VM’s that included Business Apps, Infrastructure Services, Network Services, and DMZ.
•Provided vendor support for vSphere 12 hosts, DR Site, Site Manager, vCenter, Operations, Platform Services Controllers.
•SAP HANA Migration on Hitachi Systems: Consulted on systems infrastructure for migration project.
•Partnered with Group IT team to migrate SAP on Windows systems to SAP HANA on Linux with disaster recovery and high availability.
•Consolidate IT Services UK, Spain, Turkey: Served as technical project manager for migration project of Alfanar’s IT services with minimal downtime.
•Formulated plan to relocate company’s IT Services to Alfanar Data Centre after company acquired UK, Spain, and Turkey factory.
Managed local / remote storage environments including Mobile Device Management, data centre virtualisation, Windows Active Directory, and email applications. Tested, configured, and setup MS Exchange architecture / Active Directory. Deployed and archived Office 365 and Exchange Online. Completed and supported third-party applications, software replications, and disaster recovery planning / response. Troubleshot data centre infrastructure issues, monitoring backup logs and providing escalation / support to Desktop Support Group. Delivered monthly reports on system’s capacity, uptime, and performance, as well as utilisation reports on email infrastructure with utilisation rates, trend analysis, and server performance included.
•Headed end-to-end rollout of MS Office Communications and Lync 2010 features, such as instant messaging, LiveMeeting remote access, presence, and VoIP configuration.
•Optimised Backup Strategy to minimise Recovery Point Objective (RPO) and Recovery Time Objective (RTO).
Managed and monitored various systems and networks, including Exchange 2003 mail servers, Symantec Antivirus Corporate Edition server, Veritas Backup servers, Internet Security and Acceleration (ISA), physical network infrastructure, SMS server, Websense, Antigen products, network storage, network devices, and Live communications server LCS. Assisted in design, development, and deployment of networks while modifying, implementing, and troubleshooting Cluster and SAN.
•Used MOM to ensure alerts from network infrastructure were detected.
courses: Licenses & Certifications Project Management Professional (PMP) VMware Certified Professional – Datacenter Virtualization VMware Certified Associate - Data Center Virtualization