operation manager
Coppermelt pastries
Total years of experience :28 years, 7 Months
managing over 13 branches over 100 employees about al daily operations sales, budget, quality and customer satisfaction
اداره المطاعم مسئول عن المبيعات ، التسويق ، خدمه العملاء ، اداره التكاليف ، تدريب الموظفين ، وضع السياسات والأنظمة
training plans, training calendar, development plan and appraisal management
handle customer complaints, customer feedback, social media posts, telemarketing, loyalty programs, focus groups etc
managing over 18 stories, over 200 employees for all daily operations, quality control, services, cleaning and sales
أداره أعمال ومحاسبه