Customer Success Manager
Avetti.com Corporation
Total years of experience :10 years, 7 Months
• File visa applications on behalf of eligible immigrants and check case processing requirements;
• Translate various documents/web content as necessary;
• Research relevant sources to gather supporting information;
• Supervise and train support staff and assign tasks;
• Perform day-to-day administrative tasks including general clerical tasks;
• Work through custom made Content management system;
• Work with developers to assess any technical challenges in displaying the content;
• Work with content writers to create new content;
• Use SEO techniques to improve website visibility, in addition to managing company’s social media content.
Translate project based soft documents (Excel) from Arabic to French.
Specific Duties
• Home room teacher for 1st grade;
• Teach American curriculum for 1st and 2nd grades;
• Teach French once a week for interested students;
• Perform all related duties assigned and participate in all social activities in school.
General responsibilities
• Teach assigned subjects to first and second grade students according to curriculum plan;
• Coordinate with other first and second grade teachers to maintain consistency in curriculum;
• Develop lesson plans and instructional ideas according to school standards;
• Motivate students to participate in various educational activities;
• Interact with parents to inform about their children’s academic progress;
• Create positive, structured, learning and safe environment for students;
• Develop and maintain student behavioral and discipline policies;
• Coordinate with other staffs to evaluate and enhance curricular programs for student academic excellence;
• Use different assessment methods to evaluate student progress, their academic strengths and weaknesses;
• Maintain accurate attendance and grade records for each student;
• Assist in planning and implementing school programs and other activities;
• Develop positive parent teacher relationship and promote parent teacher partnerships;
• Monitor student activities in school premise and ensure safety of every student in the classroom and school grounds;
• Attend educational training and workshops for professional growth.
• Communicate with English and French speaking clients in the international regions that my area of responsibility is concerned with (France, Belgium, Countries of North Africa, Malaysia, Iran, and more);
• Answer clients’ questions and keep them updated with their financial status;
• Notify clients of delinquent accounts by mail and telephone to solicit payment;
• Follow up frequently for payment commitments;
• Maintain good customer relations.
Intensive French Language Course in France 2007 (CIEF) Centre International d’Études Françaises, Dijon-France A course in French Language (Level 4 out of 5)