Senior RSD Assistant
UNHCR Egypt
Total years of experience :16 years, 6 Months
◦ Drafting RSD Assessments and compiling and analyzing information related to the RSD activities of the Operation, and in drafting related correspondence and reports.
◦ Responsible for supporting all activities related to the processing of refugee claims in the Operation.
◦ Conducting RSD interviews, regular RSD, simplified RSD, merged registration/ RSD interviews and Appeal cases review.
◦ Support the Refugee Status Determination Unit.
◦ Monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides
◦ Functional protection support to information management and programme staff.
◦ Provide quality, timely and effective protection support to persons of concern and identifies opportunities to mainstream protection methodologies and safeguards in operational responses.
◦ Provide counseling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims.
◦ Liaises closely with Registration, Community Services, Resettlement, and other Protection staff.
◦ Conducting COI and other research related to RSD and maintaining the Operation's local repository of relevant information, guidelines and standards.
◦ Provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Provide counselling and respond to queries from asylum seekers and refugees. Prepare recommendations with regards to legal and social obstacles faced by persons of concern. Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up. Monitor and visit detention facilities to verify UNHCR persons of concern conditions in detention. Assist with the SGBV focal point in identification SGBV cases, and start the closure exercise for old cases. Support in child protection counseling and BIA assessments. Assist in gate filtration and identification for the needs of vulnerable refugees and asylum seekers. Assist in the mobile registration mission in identifying. Support community outreach meetings, participatory assessments and other mechanisms for consultations with persons of concerns. Vulnerable protection cases.
- Participating in community outreach meeting and protection missions within Alexandria office AOR. And drafting related reports.
- Assist in the mobile registration mission in identifying vulnerable protection cases.
- Support community outreach meetings, participatory assessments and other mechanisms for consultations with persons of concerns.
- Drafting protection assessments, note for the files, IRFs’, BIAs' and referrals to partners.
- Deliver Notification of negative RSD decisions.
- Provide regular analytical and statistical reports of activities carried out.
Developing advertising and creative strategies as well as BTL Production .
Handling major accounts including El Forn Bakery, Tobacco Brands & New Business.
Developing advertising and creative strategies as well as BTL Production .
Community Outreach.
Handling Social Media accounts.
Preparing print materials and following up with designers.
Logistics and coordination of activities /events.
Preparing activities/events calendar.
Organizing and preparing legal and administration documents.
Liaising with governmental institutes.
Filing and maintaining company documents.
Coordinating with company legal accountant and lawyers.
Drafting and translating company contracts with clients/ employees...etc.
Preparing financial reports.
Writing points of meetings.
Administration and financial tasks within the company.
Coordinating between activists and human rights defenders (lawyers).
Arranging meeting and trainings.
Preparing reports about the program.
Participating in work groups and initiatives (No Military Trails for Civilians, Front to Defend Egypt Protesters, let's Write our Constitution, Arms Trade Treaty campaign)
Handling major accounts including EgyBev, Kraft Foods, Arab Bank, IBM, Novartis, Smart Village &New Business.
Developing advertising and creative strategies as well as media strategies.
Responsible for ensuring work is produced on time and within budget.
Understanding of the client’s business and the major factor/s trends shaping their market(s).
Handling all administrative and financial documents between clients & agency.
Writing creative briefs.
Preparing presentations and delivering them to clients.
Coordinating with and briefing media and research agencies.
Co-ordinate and distribute all administrative documentation, e.g. status reports, trade press articles, competitor activity etc.
Develop understanding of and participation in, drafting of creative briefs, schedules briefs and other relevant information.
Ensure that relevant case studies and laminated samples are acquired and kept for both team, new business presentations and web site information
Ensure clear understanding of the client’s operational requirements and to deliver to agreed plans
Training customers on ISI products.
Technical and administrative support to customers.
Performing regular training sessions to customers.
Renewing customer contracts.
Assisting Sales Executives
Internal re-training for sales executive.
Communicating customer feedback to production team.
Singing barter deals with media and conference organizers.
Representing the company in various events
Planning conferences
Preparing and sending marketing material
Traveling throughout assigned territory to call/visit on retailers in their outlets or shops
Calling prospect clients to qualify leads and explain the offered services and products.
Informing clients and prospects of upcoming and existing promotions and products
Conducting informal training on current, new and upgraded products
Constant database updating
Competitor analysis.
Follow up to assure satisfaction, respond to queries, solve or refer problems
Preparing reports on outlets’ sales activities and feedback
Preparing daily reports on visits
Dealing with above and below the line advertisements
Performing marketing research and sales surveys.
Networking with and selecting potential customers
Criminal Science Law Diploma
Major: Computer Science Minor: Business Administration Degree: Fair and 5th academy year Graduation project : Windows desktop application programmer Nile Mall Maadi Preparation and negotiation for user requirements. Design and control data flow in the system Set and maintain automated accounting and customer support system using VC sharp .NET, ADO .NET, Crystal Reports. Creating a guided Virtual Tour using panoramic views using Visual C# , Java Scripts ,SQL and ADO.NET .
Attended the Professional Certificate of CIM (Chartered Institute of Marketing)
Percentage: 77% Degree