Customer Service
Royal Jet
Total years of experience :11 years, 8 Months
Ensuring continuous high standards of customer service - dealing with customer complaints and queries effectively and efficiently
Achieving all performance objectives set by the company as well as initiating changes to improve the business by monitoring, analyzing and reporting on store and staff productivity
Monitoring daily flight movement.
Supervising and managing staff discipline
metting clients, telephone calls, emails, faxing, preparing meetings, invoicing