Maha Raya

Managing our Clients' offices, as below:-
• Assisting clients in arranging meetings.
• Taking Meetings’ minutes.
• Assisting clients in travels arrangements (flight booking, hotels booking …etc).
• Assisting clients in translations from English to Arabic and vise-versa.
• Assisting clients in recruitment.
• Assisting clients in filing and digitizing their important documents with catalogues.
• providing clients with the legal instructions according to the UAE laws.
• Assisting clients in researches needed, each according to their field of specialization.
Issuing Trade licenses, Visas and work permits.
assisting clients and their clients in translation.
travel when required.

Played a significant Role in Establishing the Dubai Office which Handles the Regions of MENA & APAC. Responsible for Governmental Relations and keeping records of all inspections and renewal dates including but not limited to; Trade Licenses, Establishment Cards, Employment Visas, Insurances (Health, Life, DO, WC, PL..etc.)
Managing Recruitment, Employment contracts; issuing salary certificates; Salary Increment Letters; Staff Bonus; monitoring staff travel policy, tracking staff Leave days, staff safety procedures.
Maintaining office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Ensuring office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Signing and implementing office policies by establishing standards and procedures; measuring results against standards and making necessary adjustments.
Fulfilling operational requirements by scheduling and assigning employees; following up on work results till completion.
Handling and controlling the Regional office accounts; keeping a Good track of all Sales and Expenses Inputs and Outputs, Submitting VAT Returns and VAT Refund Requests of the company; supporting Auditors with all required documents for the Financial Audit Report.
Managing Procurement formalities in terms of checking Supplier's Validity & Compliance, Issuing Purchase Orders Via Sage 200, Scheduling Payments, Confirming Goods Received.
Managing Sales formalities through Issuing Sales Invoices and Tax Invoices Via Sage 200, follow up on Payments and track all incoming payments; Managing and tracking leads, opportunities, visit reports and sales tasks using Salesforce.
Managing the Company’s Events and Exhibitions in the regions.

Assist the Public Relations Manager and provide all necessary support to him for the smooth running of the department.
• Submit and ensure the processing of all types of applications and paperwork to the local government bodies, including but not limited all kinds of Work permits, Visas, Cancellations, Trade Licenses renewals, police permits, Establishments Quotas, NOC, work permits and Visas Renewals, , , etc.
• Accompany the employee for the medical check process for new visa applications or visa renewal process.
• Assist the company and the employees with visa arrangements in Embassies.
• Assist all the Group of Companies in their paperwork Translation from English to Arabic and Vice-versa.
• Advice all the Employees with the suitable Legal Instructions for their needs.

• Bibliotheca Alexandrina “Reference service Department”- Main Library, this work included:
-Assisting library patrons in identifying and finding library
Documents in terms of searching BA online catalog and online resources(internet and databases);
-Assisting researchers in their intensive searches;
-checking in and out stacks materials; and
-Answering patrons directional questions.

Vodafone Egypt "Retail and customer service Agent", this work included:
- solve customers' problem;
- Retention; and
- sales.