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Mahadi Al Hasan, IT Technical Support

Mahadi Al Hasan

IT Technical Support·Al Khaleej Computers

Saudi Arabia

Bachelor's degree, Computer Science & Engineering

Work experience

Total years of experience: 3 years, 5 months

IT Technical Support

January 2025 - Present

Al Khaleej Computers

Dammam, Saudi Arabia

January 2025 - Present

I am working as a Network Technician. So the main responsibilities is to provide support related to network issues. The core responsibities are: Making UTP cable with RJ45, Designing and organizing servers rack, Installing switches with patch panel, Tracing and testing the cable, installing faceplate and module for utp, find out IP and phyaical loop, also some layer-2 issues.
Company industry:
IT Services
Job role:
Information Technology

IT Executive

December 2022 - November 2024

Ispahani Summit Alliance Terminals Ltd

Chittagong, Bangladesh

December 2022 - November 2024

- Provide Technical support to end users
- Troubleshoot network related issues
- Monitoring CCTV, LAN, WAN
- Troubleshoot computer hardware, software, printer, scanner
- Configure routers, switch, mikrotik
Company industry:
Shipping
Job role:
Information Technology

Education

International Islamic University Chittagong

January 2021

January 2021

Bachelor's degree, Computer Science & Engineering

Bangladesh

GPA (point): 3.69 out of 4

GPA (point): 3.69 out of 4

Networking, IT support, Web Design, Programming, Database

Skills

Wired Networking
Expert
Wired Networking
Expert
Web Design
Expert
Web Design
Expert
IPv4
Expert
IPv4
Expert
Field Support
Expert
Field Support
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Office 365, MS Office, Mail, Networking, Troubleshooting, Desk Support
Intermediate
Office 365, MS Office, Mail, Networking, Troubleshooting, Desk Support
Intermediate
Team work, Project Handling, Communication, Hard work
Intermediate
Team work, Project Handling, Communication, Hard work
Intermediate
LAN, WAN, CCTV, Routers, Switch, Printers, Scanners
Intermediate
LAN, WAN, CCTV, Routers, Switch, Printers, Scanners
Intermediate
CCTV, Networking
Intermediate
CCTV, Networking
Intermediate
IT Support
Intermediate
IT Support
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate

Languages

Bengali
Native Speaker
English
Intermediate
Hindi
Intermediate

Training and Certifications

Training
IT Training
Sheikh Kamal IT Training
Jan 2021

Hobbies

  • IT works, Travels, Problem Solvings