محمد شريف نافلكار

•POS administrator
•ERP administrator and configuration
•Firewall Administration and Monitoring, Antivirus Installation Configuration
• Installing and configuring tally, AutoCAD etc.
• Active Directory Configuration. Local, Remote User create Deletion
• Widows 7 installation and configuration in Network
• Windows Server 2012 installation and configuration
• Arranging Video Conferencing.
• Microsoft standard software installation
• AutoCAD Installation and Configuration.
• Symantec and Kaspersky Antivirus server installation and administration in Network.
• Lync server 2010 administration in Network.
• Working on RAID(Redundant Array of Inexpensive Disks)
• Microsoft Dynamics Navision ERP installation and configuration in Network

Responsibility:
•Manage Domain environment for two sites through remote support (Team Viewer, Any Desk)

•Manage shared folder and devices through permission
•Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
•Data Backup of all users,
•Local and Network Printer configuration, troubleshooting.
•Internet & LAN configuration, troubleshooting
•Software troubleshooting update and patch installation
•Manage Antivirus (Symantec, Kaspersky )
•Issue H/W, S/W and accessories to users.
•Inventory management.
•Networking, peer to peer, Map drive, Data sharing
•TCP/IP Configuration, Smooth running internet, Maintenance
•Networking in Domain environment, & troubleshooting
•Hardware Installation, Maintenance & trouble shooting
•Cabling, patching, and LAN troubleshooting
•Remote desktop and Remote assistance
•Wireless Networking, Networking in Domain environment
•Windows maintenance, dual booting, upgrade & update the windows
•OS installation: - Win XP, Win Server 2012, Win Vista, Windows 7, 8, 8.1, Windows 10 and Mac OS.
•Administer all contractual obligations for clients and escalate issues if required.
•Oversaw all night backups and perform routine maintenance on server and administer all network threats and alarms
•Administered users accounts in Active Directory
•Administered day-to-day user support
•Maintain accurate customer documents and prepare reports for all issues and resolutions.
•Perform troubleshoot on all network and application issues and recommend resolutions to ensure better customer services.
•Manage all customer issues and if required escalate it to required departments.
•Track computer system issues through to resolution, within agreed time limits
•Working on RAID, Lync Server

Period: