Senior In Stock Manager
Amazon
مجموع سنوات الخبرة :12 years, 7 أشهر
Currently working as Instock manager lead for Amazon retail books for MENA (UAE, KSA, EG) & Singapore
Have been part of the Team Launching retail Amazon.eg, leading few "AmazonSunrise" projects such as "Offers migration" project & "Stock build up" for a smooth transition from Souq.com
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Worked on Forecasting and Ordering continuous improvement including building tools to improve our forecast
accuracy, reports to track the E2E CIM performance (centralized inventory management), as well as WBR/MBR
reporting (Weekly/Monthly business review)
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Experience Managing In-Stock function for PLs Consumables, Food and beverages, F&B, Health & personal care, Beauty, Major Appliances, Automotive, Sports, Toys, and Fashion
• Reporting to the Centralized Inventory Management lead
Decreased the Days of cover by 33%, while increasing the Green (Healthy stocks) from 58% to 65% across +70, 000
SKUs
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Drove the Process improvement and operational excellence through pointing out the areas of Improvement by
leading the Reporting and analysis across the CIM department (Centralized inventory management)
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Egypt Central inventory management and supply chain POC (point of contact) when it comes to Tier 1 events management such as White Friday, Single's day
• Cyber Monday or any mega Amazon events
• Was part of “Ramadan Box 2022” project, the biggest ever in the history of Souq/Amazon, starting from Deal planning, buying, phasing, co-packing coordination and follow up, SKU creation,
testing and Go-live
Key responsibilities
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Manage inventory availability and inventory health including: improved in-stock rates, inventory planning and
systematic forecasting, for new high-growing categories
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Audit the rolling forecasts by analyzing the historical sales data taking into consideration the seasonal trends, &
Validate orders to suppliers
• Work with Amazon regional central forecasting team on initiatives and projects to improve the forecast accuracy,
and automating any manual inputs
• Responsible for the S&OP, including making sure that any upcoming category events that may affect the Inbound
& Outbound levels are aligned and coordinating the expected Inbound with the Fulfillment centre
• Align with the stakeholders any upcoming events or promotions: Sales, Marketing & merchandising team, to
secure enough stocks
• Monitor the Non-performing stocks (Low run rates, High days of cover, High value stocks), and follow up with the
VMs the action plan (Margin decrease/Liquidation) and align with the MVM if any return should be made
• Partner with internal teams to create tools and process improvement that affect purchasing and vendor
management workflow
For locally manufactured cosmetics brands (Glysolid, Kamil, Shave Code, 2GO), Imported Brands (Nivea, Glory), Electronics (Philips, Black & Decker), Detergents (Crown, Leo, Hui), and other brands (3M, SCA):
Assess and propose innovative and cost effective processes, policies and systems based on supply chain business data and metrics, and insures best practices and policies
Monitor Key metrics of Operations management, business process, and drive improvement
Lead and collaborate with cross-functional teams to define and drive measurable impact to supply chain deliverables.
Provide the team leadership and development, focused upon personal and collective accountability
Lead a team of Demand and supply planners responsible for planning activities, including managing inventory levels, Product life cycle management, Demand planning, and improving communications between functions
Continuous improvement in the Supply chain team looking at areas of potential where process and ways of working can be improved
Lead the communication with our suppliers & services providers
Work with the logistics department to ensure timely arrival of stock and managing key events
Provide management reports to be reviewed on a weekly and monthly basis
Reporting to the supply chain manager with responsibility for manage all aspects of the demand planning for Nivea in Egypt
Analyze historical demand and filter out the outliers, and monitor the forecast accuracy
Align the demand plan with the country manager and communicate the order to concerned party after holding an S&OP meeting
Launched the VMI project (Vendor managed inventory): Designed a template to monitor the top customers’ stocks (mainly the Pharmacies sub distributors), gave recommendation for sales in and sales out based on the agreements, sales in history, customer’s sales out forecast, available stocks and the promotions plan. The project improved the forecast accuracy, increased the sales volumes and reduced the returns.
Analyzed the sales trends per channel and region, and worked with the Channels managers to develop scenarios to change sales trends during the month
Support the sales team with the power of fact and figures: Designed a bunch of templates to report on daily basis the sales analysis for each channel and representative, the sales Vs. the forecast and the available stocks per SKU, the slow moving items, and the near expiry SKUs sales.
Inventory planning and Inventory management : Reported and followed up on the order fill rate, inventory turnover, slow moving items, near expiry and expired quantities.
Gave training and presentations to all sales team including awareness with the tactical goals, the challenges, how to use the new reports, the VMI project, and the importance of achieving the target volume with the right product family mix while achieving the target value and monitoring the service levels.
Communicate to the trade marketing the baseline demand and the sales forecast for each SKU included in the promotion plan, assist in the promotion sales allocation, and coordinate with the supply planner the promotion production, and insure the full plan execution in time.
Managing a portfolio of luxury hotels in 14 French-speaking countries in Africa
Prospecting and lead generation, preparing offline marketing materials adapted to each market, sales forecasting, evaluating and restructuring the export department’s procedures.
Lead a team of export coordinators: confirming the order with the plant, harmonizing the whole process and make sure the order will arrive on time with the right quantities and documents according to the client’s request.
Supervision of our branches in Morocco and Mauritius: Work closely with our sales representatives conducting market research, preparing marketing materials and sales proposals. Selecting KPIs and evaluating their performance.
Managing our branches inventory and communicating to our financial department the payment orders to our service providers.
Preparing offline and trough application marketing materials
Coach our clients in HORECA to use the application as a marketing tool, and help them set marketing strategy and tactics using the app
Lead generation, sales administration and customer records, and data analysis.
Developing communication channels and materials, engaging the community including clubs and schools, and organization of campaigns to raise the public awareness about the learning disabilities and disorders.
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Lauréats of a scholarship established by the French Ministry of Foreign Affairs : The Eiffel Excellence Scholarship.