mahashook Palakkodan

Jobs Undertaken:
• Directly assist users by answering technical questions concerning operating and software systems.
• Modify the operating systems, operating system components, and software systems to meet specialized installation needs.
• Develop and disseminate standards related to use of software systems and any system-related problems.
• Upgrade database systems to reflect changes in objectives, equipment, software, utilization, and performance requirements.
• Direct, schedule and coordinate the daily activities of employees providing support to computer users.
• Troubleshoot server operating system, network hardware and network application errors.
• Assembles and installs PC hardware, investigates and resolves routine hardware and communications problems.
• Assemble and install Printer and Troubleshooting
• Coordinate with Group IT personnel in order to resolve any system problems relating to ORACLE and AUTOLINE.
• Review access privileges given to users of various IT business applications and revoke them if necessary.
• Revoke system and email access of employees who leave the firm to ensure data security
• Update and perform regular checks on the running of anti-virus software on all user systems
• Assign Usernames and Passwords to other users (Such as vendors) to give them selective access to department IT systems that enables them to only enter data in system and make limited data changes therein.
• Configure email addresses for users and answer queries on the same from various department users.
• Manage and control Business Objectives and Business Intelligence in Auto parts Division

Presently employed with Bader Al Mulla & Bros Co, Kuwait as System Coordinator from SEP 2013.
Jobs Undertaken:
•Directly assist users by answering technical questions concerning operating and software systems.
•Modify the operating systems, operating system components, and software systems to meet specialized installation needs.
•Develop and disseminate standards related to use of software systems and any system-related problems.
•Upgrade database systems to reflect changes in objectives, equipment, software, utilization, and performance requirements.
•Direct, schedule and coordinate the daily activities of employees providing support to computer users.
•Troubleshoot server operating system, network hardware and network application errors.
•Assembles and installs PC hardware, investigates and resolves routine hardware and communications problems.
•Assemble and install Printer and Troubleshooting
•Coordinate with Group IT personnel in order to resolve any system problems relating to ORACLE and AUTOLINE.
•Review access privileges given to users of various IT business applications and revoke them if necessary.
•Revoke system and email access of employees who leave the firm to ensure data security
•Update and perform regular checks on the running of anti-virus software on all user systems
•Assign Usernames and Passwords to other users (Such as vendors) to give them selective access to department IT systems that enables them to only enter data in system and make limited data changes therein.
•Configure email addresses for users and answer queries on the same from various department users.
•Manage and control Business Objectives and Business Intelligence in Auto parts Division