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Mahathir Mohamed, IT Support Engineer

Mahathir Mohamed

IT Support Engineer

Teksalah LLC

Location
United Arab Emirates
Education
Bachelor's degree, Information Technology
Experience
8 years, 3 Months

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Work Experience

Total years of experience :8 years, 3 Months

IT Support Engineer at Teksalah LLC
  • United Arab Emirates
  • My current job since September 2018
Network Engineer at NMK Electronics
  • United Arab Emirates
  • April 2018 to July 2018
System Engineer at Precision Infomatic Pvt Ltd
  • India
  • February 2016 to April 2017
Desktop Support Engineer at K.G.K Computers Pvt Ltd
  • India
  • October 2014 to December 2015

Installing and Configurations of servers.
* Maintaining Periodical HealthCheck's firmware update on servers.
* Maintaining Periodical HealthCheck's and security patch update on windows server OS.
* Monitoring and Configuring VMware solutions
* Monitoring and Configuring backup solutions.
* Monitoring and Configuring Storage solutions.
* Monitoring and Configuring Centralized AV solutions (TrendMicro and Cylance).
* Installing and Support of Windows client OS and Printer.
* Provide remote support to the users.
* Resolving the ticket with in SLA Period.

Education

Bachelor's degree, Information Technology
  • at M.I.E.T Engineering College, Anna University
  • April 2014

Specialties & Skills

Active Directory
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CCNA Certified
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Microsoft Outlook
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Desktop Support
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Lotus Notes
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BACKUP
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CUSTOMER RELATIONS
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MICROSOFT WINDOWS
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OPERATING SYSTEMS
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PRINTERS
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SERVERS
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SLA
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Languages

English
Expert