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Mahbub Hasan, Branch Manager

Mahbub Hasan

Branch Manager·BRAC

Bangladesh

Master's degree, Bengali

Work experience

Total years of experience: 17 years, 5 months

Branch Manager

January 2018 - Present

BRAC

Tangail, Bangladesh Remote

January 2018 - Present

• Oversaw staff management, ensuring efficient operations and team collaboration.
• Conducted comprehensive client research and analysis to identify market trends and enhance brand awareness.
• Evaluated competitive ventures to inform strategic decision-making and improve service delivery.
• Managed loan disbursement processes, ensuring timely and accurate transactions.
• Initiated and controlled customer surveys to assess requirements and gauge customer loyalty.
• Leveraged data analysis skills to drive insights and improve client satisfaction.
• Developed strong organizational skills, facilitating smooth workflow and effective communication.
• Adapted to new technologies, enhancing operational efficiency in a fast-paced environment.

Company industry:
Banking

Active Member

January 2009 - February 2026

Social help Association

Al Mahbulah, Kuwait

January 2009 - February 2026

• Demonstrated proficiency in various computer applications and software, enhancing overall office productivity.
• Assisted in managing and organizing digital files, ensuring easy access and retrieval of information.
• Collaborated with team members to streamline processes, resulting in improved workflow efficiency.
• Conducted data entry tasks with high accuracy, minimizing errors and maintaining data integrity.
• Provided technical support to colleagues, troubleshooting software issues and facilitating smooth operations.
• Maintained up-to-date knowledge of emerging technologies to recommend improvements in office systems.
• Engaged in continuous learning to enhance computer skills, preparing for a transition to a Computer Operator role.

Company industry:
Non-profit Organization

ASSITANT TEACHER

January 2013 - December 2018

TANJIMUL UMMAH FUNDATION

Dhaka, Bangladesh

January 2013 - December 2018

• Leveraging strong communication skills to present information clearly and effectively, enhancing understanding of computer operations.
• Adapting instructional strategies to meet diverse learning needs, fostering an engaging environment for technology-based learning.
• Developing and organizing digital content, ensuring accessibility and usability for all users.
• Utilizing multimedia tools to create interactive presentations, improving user engagement and retention of information.
• Collaborating with educators to integrate technology into the curriculum, enhancing overall educational outcomes.
• Demonstrating proficiency in various software applications, streamlining administrative tasks and improving efficiency.

Company industry:
Corporate Management Office

Member

January 2017 - January 2017

help Association

Kishorganj, Bangladesh

January 2017 - January 2017

• Assisted underprivileged individuals by providing essential resources and support.
• Developed and implemented programs aimed at empowering marginalized communities.
• Collaborated with local organizations to enhance outreach and service delivery.
• Utilized strong communication skills to advocate for the needs of disadvantaged groups.
• Demonstrated problem-solving abilities by addressing challenges faced by clients.
• Engaged in data entry and record-keeping to track progress and outcomes effectively.
• Fostered a compassionate environment that encouraged personal growth and development.
• Committed to continuous learning and adaptation to better serve the community's needs.

Company industry:
Non-profit Organization

Marketing Executive

January 2011 - January 2013

RDS FINANCE

Dhaka, Bangladesh

January 2011 - January 2013

• Conducted comprehensive market research to identify trends and assess brand awareness, enhancing strategic decision-making.
• Analyzed competitive ventures to inform marketing strategies and improve market positioning.
• Initiated and managed customer surveys, gathering valuable insights to evaluate customer requirements and satisfaction levels.
• Developed actionable recommendations based on qualitative and quantitative data, driving improvements in customer engagement.
• Collaborated with cross-functional teams to streamline data collection processes, improving efficiency and accuracy in reporting.
• Utilized advanced computer skills to analyze data and present findings in a clear, concise manner, supporting informed business decisions.

Company industry:
Accounting

Education

National University

January 2013

January 2013

Master's degree, Bengali

Bangladesh

National International University

January 2011

January 2011

Bachelor's degree, Bengali

Bangladesh

Skills

BRAND AWARENESS
Intermediate
BRAND AWARENESS
Intermediate
FUND DISBURSEMENT
Intermediate
FUND DISBURSEMENT
Intermediate
LOANS
Intermediate
LOANS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Intermediate
Management
Intermediate

Languages

English
Intermediate
Arabic
Beginner

Hobbies

  • Champaign,