مهدي دقة, It Manager

مهدي دقة

It Manager

Mani Group

البلد
المملكة العربية السعودية - الدمام
التعليم
بكالوريوس, Computer Information system
الخبرات
9 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 1 أشهر

It Manager في Mani Group
  • المملكة العربية السعودية - الخبر
  • أشغل هذه الوظيفة منذ يناير 2016

Designed and implemented the group call center;
• Supervise team members daily task;
• Add users to the network and monitor groups and control policies;
• • • • • •
Network Diagnostic Tools: Sniffers, Microsoft Server, Microsoft Exchange and DNS Protocols: TCP/IP, DHCP, RIP 2 and OSPF Router, firewall and VPN configuration Enterprise Backup, Antivirus, and Antispam LAN, WAN, Cisco firewall, VLAN and modulated switched Server hardware, cabling, routing, LAN environments, PC Desktop and components Microsoft Exchange, SharePoint and SQL servers
• Install, configure and troubleshoot network routers, switches, and security devices; Configured and set up Cisco firewalls; Implement and configure Storage Area Network devices; Maximize the group operational performance by resolving IT issues; Maintain upgrades and monitored all server and internal infrastructure equipment; Identify network requirements; Providing technical assistance and support to staff, administrators and end users.

Technical support في Reach
  • فلسطين - الضفةالغربية
  • يونيو 2014 إلى فبراير 2015

• Install, configure and troubleshoot network routers, switches, and security devices;
• Assist in the installation, performance and maintenance for LAN/WAN infrastructure;
• Investigate user problems;
• Perform daily system back-up;
• Perform routers and switches upgrades.

الخلفية التعليمية

بكالوريوس, Computer Information system
  • في AL-QUDS Open University
  • سبتمبر 2013

B.Sc. in Computer Information system, AL-QUDS Open University, Tulkarm, Palestine, Jun 2013.

Specialties & Skills

Hardware
IT Technical Support
Firewall Administration
Windows Server
Network Administration
Technical Support
• Focus on client needs and expectations, follow-up to ensure satisfaction and improve services.
Excellent Communications and negotiation skills.
• Self-driven individual and ability to work with minimum supervision.
• Cultural diversity is a part of my Professional Career.
• Computer Software: Microsoft Office (Word, Excel, Access, Power Point).
• Innovative and highly organized with attentions to details.
Personal Computers hardware maintenance and software setup.
• Working with team (as leader, as member of team)
Call center installation

اللغات

العربية
متمرّس
الانجليزية
متوسط

العضويات

Palestinian Red Crescent
  • Paramedic
  • June 2006

التدريب و الشهادات

ASP.net & VB.net (تدريب)
معهد التدريب:
Idex Center
تاريخ الدورة:
June 2013
Oracle - SQL (تدريب)
معهد التدريب:
Hulul Company
تاريخ الدورة:
September 2013

الهوايات

  • Play Bowling