Mahdi Daqqa, It Manager

Mahdi Daqqa

It Manager

Mani Group

Lieu
Arabie Saoudite - Dammam
Éducation
Baccalauréat, Computer Information system
Expérience
9 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 1 Mois

It Manager à Mani Group
  • Arabie Saoudite - Khobar
  • Je travaille ici depuis janvier 2016

Designed and implemented the group call center;
• Supervise team members daily task;
• Add users to the network and monitor groups and control policies;
• • • • • •
Network Diagnostic Tools: Sniffers, Microsoft Server, Microsoft Exchange and DNS Protocols: TCP/IP, DHCP, RIP 2 and OSPF Router, firewall and VPN configuration Enterprise Backup, Antivirus, and Antispam LAN, WAN, Cisco firewall, VLAN and modulated switched Server hardware, cabling, routing, LAN environments, PC Desktop and components Microsoft Exchange, SharePoint and SQL servers
• Install, configure and troubleshoot network routers, switches, and security devices; Configured and set up Cisco firewalls; Implement and configure Storage Area Network devices; Maximize the group operational performance by resolving IT issues; Maintain upgrades and monitored all server and internal infrastructure equipment; Identify network requirements; Providing technical assistance and support to staff, administrators and end users.

Technical support à Reach
  • Palestine - Cisjordanie
  • juin 2014 à février 2015

• Install, configure and troubleshoot network routers, switches, and security devices;
• Assist in the installation, performance and maintenance for LAN/WAN infrastructure;
• Investigate user problems;
• Perform daily system back-up;
• Perform routers and switches upgrades.

Éducation

Baccalauréat, Computer Information system
  • à AL-QUDS Open University
  • septembre 2013

B.Sc. in Computer Information system, AL-QUDS Open University, Tulkarm, Palestine, Jun 2013.

Specialties & Skills

Hardware
IT Technical Support
Firewall Administration
Windows Server
Network Administration
Technical Support
• Focus on client needs and expectations, follow-up to ensure satisfaction and improve services.
Excellent Communications and negotiation skills.
• Self-driven individual and ability to work with minimum supervision.
• Cultural diversity is a part of my Professional Career.
• Computer Software: Microsoft Office (Word, Excel, Access, Power Point).
• Innovative and highly organized with attentions to details.
Personal Computers hardware maintenance and software setup.
• Working with team (as leader, as member of team)
Call center installation

Langues

Arabe
Expert
Anglais
Moyen

Adhésions

Palestinian Red Crescent
  • Paramedic
  • June 2006

Formation et Diplômes

ASP.net & VB.net (Formation)
Institut de formation:
Idex Center
Date de la formation:
June 2013
Oracle - SQL (Formation)
Institut de formation:
Hulul Company
Date de la formation:
September 2013

Loisirs

  • Play Bowling