It Manager
Mani Group
Total years of experience :9 years, 0 Months
Designed and implemented the group call center;
• Supervise team members daily task;
• Add users to the network and monitor groups and control policies;
• • • • • •
Network Diagnostic Tools: Sniffers, Microsoft Server, Microsoft Exchange and DNS
Protocols: TCP/IP, DHCP, RIP 2 and OSPF
Router, firewall and VPN configuration
Enterprise Backup, Antivirus, and Antispam
LAN, WAN, Cisco firewall, VLAN and modulated switched
Server hardware, cabling, routing, LAN environments, PC Desktop and components
Microsoft Exchange, SharePoint and SQL servers
• Install, configure and troubleshoot network routers, switches, and security devices;
Configured and set up Cisco firewalls;
Implement and configure Storage Area Network devices;
Maximize the group operational performance by resolving IT issues;
Maintain upgrades and monitored all server and internal infrastructure equipment;
Identify network requirements;
Providing technical assistance and support to staff, administrators and end users.
• Install, configure and troubleshoot network routers, switches, and security devices;
• Assist in the installation, performance and maintenance for LAN/WAN infrastructure;
• Investigate user problems;
• Perform daily system back-up;
• Perform routers and switches upgrades.
B.Sc. in Computer Information system, AL-QUDS Open University, Tulkarm, Palestine, Jun 2013.