Customer service Representative
National Bank of Abu Dhabi
Total des années d'expérience :19 years, 1 Mois
- Handle customer's calls “Inquiries and Complaints” in excellent quality and professional way.
- Handle other bank’s department calls “ADNIF, ADNP, E-Dirham, Ratibi”
- Cross selling for the bank’s products "Credit Cards, Funds, Loans"
- Achieve monthly sales target set by the management.
- Following up a customer’s requests with other departments.
- Ensures the attainment of the Bank's quality service standards.
Customer Service Officer
Call Center Rep. 2 Years / Customer Service Center Rep. 1 Year
Sales Representative.