Mahmood Ahmad, Sales Manager - North

Mahmood Ahmad

Sales Manager - North

SG Technical Services (Pvt.) Ltd.

Location
Pakistan - Islamabad
Education
Master's degree, Management
Experience
31 years, 2 Months

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Work Experience

Total years of experience :31 years, 2 Months

Sales Manager - North at SG Technical Services (Pvt.) Ltd.
  • Pakistan - Islamabad
  • My current job since July 2018

▪ Leading the Sales team to meet desired results.
▪ Manage Sales activities for North region
▪ Manage Enterprise product portfolio
▪ Provide Pre-Sales support for enterprise products from HPE, DellEMC,
Huawei and many others
▪ Provide assistance to deployment and post sales teams in supporting the
products
▪ Work with customers and Sales department towards achievement of targets
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Support sales team in communication with other product manages and
principals
▪ Work with sales team for creation and updating of Sale Funnel and pipeline

Enterprise Product Manager - North at Mushko Electronics (Pvt.) Ltd.
  • Pakistan - Islamabad
  • September 2017 to June 2018

▪ Manage HPE product portfolio
▪ Provide Pre Sales support for HPE and other enterprise products
▪ Provide assistance to deployment and post sales teams in supporting the products
▪ Manage Sales team for North region
▪ Work with customers and Sales department towards achievement of targets
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software

Manager Support and Pre-Sales at Ora-Tech Systems (Pvt.) Ltd.
  • Pakistan - Islamabad
  • February 2013 to August 2017

- Provide Pre and Post sales support for all HP and Huawei Products
- Manage Customer Support Department for the North region
- Work with customers and Sales departments towards achievement of targets
- Providing support to the Pre Sales team for solution design and product selection
- Providing technical consultation to customers requiring enterprise class solutions based on hardware and software

Enterprise Business Manager at Megaplus
  • Pakistan - Islamabad
  • April 2011 to December 2012

▪ Management of Regional Enterprise Department
▪ Provide Pre Sales support for All ESG Hardware and Software Products
▪ Conduct Customer Focused Workshops and POCs
▪ Technical Training for All Pre Sales and Post Sales Staff on latest
technologies
▪ Educating Sales Team on Recent Product Changes/Upgrades
▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Solution designing and costing for Pakistan and Afghanistan
▪ Funnel Management for the region

Asistant Manager Enterprise Solutions at Megaplus
  • Pakistan - Islamabad
  • April 2010 to March 2011

▪ Providing technical consultation to customers requiring servers, storage and
enterprise class solutions based on hardware and software
▪ Configuring Dell/EMC/IBM servers and storage.
▪ Solution designing and costing for Pakistan and Afghanistan
▪ Funnel Management with Dell & EMC
▪ Customer Advocacy in terms of solution with respect to DAS/NAS/SAN

Deployment Specialist at Inbox Business Technologies (Pvt.) Ltd.
  • Pakistan - Islamabad
  • January 2009 to March 2011

▪ Provide solutions to complex technical problems faced by the field services
team
▪ Design and deploy Network solutions for corporate clients.
▪ Design and deploy WAN optimization and web security solutions based on
Blue Coat’s Hardware/Software Solutions
▪ Design and deploy software solutions based on Microsoft server
technologies, Symantec Products, IBM Products and virtualization products
like HyperV and Vmware.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Generate executive level reports for Deployment Services Department.
▪ Being an AWSE, provide support to IBM customers for xSeries servers,
System x, BladeCenter, IBM storage solutions and third party storage
solutions.
▪ Work with the training and research department to create and rollout
trainings for Support & Services Department

Manager Technical at Inbox Business Technologies (Pvt.) Ltd.
  • Afghanistan
  • September 2007 to December 2008

▪ Act as project manager/point of contact for customers having maintenance
contract with the company
▪ Provide solutions to complex technical problems faced by the field services
team
▪ Provide Hardware/Software, Network and Server support to key Clients.
▪ Design and deploy Network solutions for corporate clients.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Manage a staff of 20+ employees maintaining internal as well as customer
networks (Ethernet/802.11x), Mail, Proxy, DHCP, DNS and Web Servers.
▪ Generate executive level reports for Support & Services Department.
▪ Being an AWSE, provide support to IBM customers for xSeries servers,
System x and BladeCenter
▪ Work with the training and research department to create and rollout
trainings for Support & Services Department

Manager Customer Support at Inbox Business Technologies (Pvt.) Ltd.
  • Afghanistan
  • September 2002 to August 2007

▪ Manage Customer Support department for North Region.
▪ Provide Hardware/Software, Network and Server support to key Clients.
▪ Design and deploy Network solutions for corporate clients.
▪ Write sales proposals for Hardware/Software, workstations, servers and
network equipment (Wired/Wireless) for major accounts.
▪ Manage a staff of 20+ employees maintaining internal as well as customer
networks (Ethernet/802.11x), Mail, Proxy, DHCP, DNS and Web Servers.
▪ Maintain site inventory of Hardware and Software, responsible for
Accounts/Finance and operations.
▪ Generate executive level reports for Customer Support Department.
▪ Work with the MIS department to maintain the company VPN based on
SUSE Linux including Asterisk PBX and Domino.
▪ Being an AWSE, provide support to IBM customers for xSeries servers

Network/Hardware Engineer at Unisoft Private Limited
  • Afghanistan
  • May 2000 to September 2002

▪ Provide Hardware/Software support to Software/Web Developers.
▪ Maintain a network consisting SQL, Mail, Proxy and Web Servers.
▪ Maintain Hardware and Software Inventory.

Senior Helpdesk Specialist/Systems Engineer/Technical trainer at BMS Priority International (Pvt.) Ltd.
  • Afghanistan
  • August 1999 to May 2000

▪ Provide instruction in a classroom environment to students for A+ and MCSE (Windows NT 4.0 Track) certification.
▪ Provide customer support, solutions assessment and recommendations to clients of TopNet Internet services (A subsidiary of BMS).
▪ Provide Hardware and Software support services to corporate clients.
▪ Provide maintenance and administration of in house network comprised of Windows NT/2000 based Exchange, SQL and Proxy servers

Customer Support Administrator at Falcon Engineering
  • Pakistan - Islamabad
  • October 1997 to February 1999

▪ Provided support to our sales and services/support departments in a
Technical Sales Consultant capacity
▪ Provide technical assistance in the sales of IBM RISC based Servers and
Intel based servers (i.e., AS/400, RS/6000, Netfinity)
▪ Provide implementation, design and troubleshooting support for Hardware
& Network solutions

Hardware Dept. Coordinator at The Machines
  • Pakistan - Islamabad
  • September 1992 to October 1997

▪ Maintained and managed in office Hardware and Software inventory.
▪ Assembled, configured and Installed PCs to customer specs.
▪ Assisted in designing and Implementation of Network Solutions.
▪ Provided support for and acted as a liaison for several maintenance
contracts provided by our company to our customers and other vendors to
our organization.

Education

Master's degree, Management
  • at Virtual University of Pakistan
  • July 2018
Bachelor's degree, BA
  • at Alkhair University
  • March 2008

Specialties & Skills

Customer Service
Storage Hardware
Dell PowerEdge Servers
Hardware Engineers
IBM Servers
Servers and Storage Solutions
Computer Networks and Communication
Cloud Computing

Languages

English
Expert
Urdu
Native Speaker
Pushto
Intermediate