Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mahmood Ezzat, Customer Service

Mahmood Ezzat

Customer Service·Al Hilali Services and Trading Company

Qatar

Bachelor's degree, accountant

Work experience

Total years of experience: 4 years, 10 months

Customer Service

January 2024 - Present

Al Hilali Services and Trading Company

Doha, Qatar

January 2024 - Present

Welcoming customers, providing support, and responding to inquiries professionally.
Processing and following up on government and administrative transactions with the relevant
authorities until completion.
Preparing and reviewing documents and ensuring that they meet all regulatory requirements.
Following up on customer requests, keeping them informed of progress stages, and ensuring high
quality service delivery.
Coordinating with government authorities and customers to ensure the timely completion of
transactions and adherence to deadlines.
Company industry:
Accounting
Job role:
Customer Service and Call Center

Accountant

April 2022 - April 2023

Omdurman National Bank

Omdurman, Sudan

April 2022 - April 2023

Preparing and recording daily accounting entries accurately in accordance with financial policies.
Preparing periodic financial reports and reviewing accounting records.
Monitoring customer and supplier accounts and performing financial reconciliations.
Managing accounts receivable, accounts payable, bank reconciliations, and cash flow monitoring.
Reviewing invoices and financial documents to ensure compliance with approved policies,
procedures, and financial regulations.
Company industry:
Banking
Job role:
Accounting and Auditing

banker

February 2022 - February 2023

Omdurman national bank

Khartoum, Sudan

February 2022 - February 2023

customer services in banking, , ‘ solve and answering of customer problems.
Company industry:
Banking
Job role:
Banking

Customer Service / Call Center

November 2021 - November 2022

Zain Telecommunications Company

Omdurman, Sudan

November 2021 - November 2022

Handling inbound customer calls, responding to inquiries, and providing accurate information
about the companys services.
Resolving customer complaints promptly and professionally to ensure a high level of customer
satisfaction.
Providing first-line technical support and guidance on services, products, and promotional offers.
Accurately documenting and updating customer information using Customer Relationship
Management (CRM) systems.
Complying with performance and quality standards while delivering exceptional customer
service in accordance with company policies.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

accountant

January 2022 - January 2022

Bank Of Khartoum

Omdurman, Sudan

January 2022 - January 2022

Company industry:
Banking
Job role:
Accounting and Auditing

Sales Executive

January 2021 - January 2022

Coca-Cola Sales Center

Omdurman, Sudan

January 2021 - January 2022

Achieving sales targets and completing assigned tasks within established deadlines.
Building strong professional relationships with customers and enhancing customer satisfaction.
Analyzing market trends and identifying opportunities to improve sales performance.
Organizing and managing work efficiently while effectively prioritizing tasks.
Demonstrating flexibility in adapting to changing business requirements and overcoming various
challenges.
Company industry:
Public Administration
Job role:
Sales

محاسب اول

March 2021 - November 2021

ALMHDAWI DIAGNOSTIC CENTER

Omdurman, Sudan

I found this job using Bayt.com

March 2021 - November 2021

Company industry:
Medical Clinic
Job role:
Accounting and Auditing

banker

June 2021 - August 2021

United Capital Bank

Khartoum, Sudan

June 2021 - August 2021

customer services in teller ‘
Company industry:
Banking
Job role:
Banking

Trainee

June 2021 - August 2021

United Capital Bank

Omdurman, Sudan

June 2021 - August 2021

Company industry:
Banking
Job role:
Accounting and Auditing

Education

university of science and technology

February 2020

February 2020

Bachelor's degree, accountant

Sudan

GPA (rating): Good

GPA (rating): Good

University of Science and Technology

January 2020

January 2020

Bachelor's degree, Accounting

Sudan

Skills

Microsoft office (MS)
Expert
Microsoft office (MS)
Expert
organisation and negotiations
Expert
organisation and negotiations
Expert
communication skills
Expert
communication skills
Expert
work under pressure
Expert
work under pressure
Expert
telephone etiquette
Expert
telephone etiquette
Expert
time management
Expert
time management
Expert
critical thinking
Expert
critical thinking
Expert
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNTS PAYABLE
Intermediate
ACCOUNTS PAYABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
BANK RECONCILIATIONS
Intermediate
BANK RECONCILIATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Languages

Arabic

Native Speaker

English

Beginner

Training and Certifications

Certifications
Qatari Driving License
Training
electronic banking services
Omdurman national bank
Jan 2022

Hobbies and interests

football

حصلنا علي الكاس