محمود عبد الوهاب, SAP Consultant

محمود عبد الوهاب

SAP Consultant

Salehiya Medical

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Accounting Department
الخبرات
12 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 7 أشهر

SAP Consultant في Salehiya Medical
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يوليو 2017

• Design, configuration and testing in various SAP Modules: FI, SD, FI-TV, C4C.
• Investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications.
• Part of Change Management team at Salehiya Medical.
• Facilitates the implementation and support of SAP modules to enhance business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the company’s need.
• Provide detailed knowledge of industry best practices.
• Maintain a thorough knowledge of the organization and adheres to all organizational standards.

Quality Assurance/Quality Control Specialist في HSBC Electronic Data Service Delivery
  • مصر - القاهرة
  • يوليو 2016 إلى يوليو 2017

Undertake Quality Control reviews on the Client Life-cycle to ensure that the information obtained during Customer Due Diligence is in accordance with prescribed internal control, policies and
procedures.
 Act as a single point of contact on requirements and providing quality
control sampling to ensure that quality is embedded for both New to
Bank and periodic review final review and completeness check.

Customer Due Diligence Analyst في HSBC Electronic Data Service Delivery
  • مصر - القاهرة
  • أغسطس 2015 إلى نوفمبر 2016

• Perform full-range study and analysis of corporate portfolios to understand the customers’ industry, business operations and activities, ownership structure, financial performance, trade alliances, and relationships with other banks.
• Ensure due diligence is performed to comply with “Know Your Customer” and “Know Your Business” regulations
• Undertake analysis of customer and financial institution due diligence data in line with AML compliance obligations for enhanced due diligence
• Contribute to customer profiling & Monitoring strategies
• Contribute in identifying and addressing findings and generating reports on breaches that would put the bank at risk
• Maintain a current understanding of money laundering and terrorist financing issue, including policies, procedures, regulations, industry best practice criminal typologies and developing trends.

SAP FI consultant في Agile business solutions
  • مصر - القاهرة
  • يناير 2015 إلى يونيو 2015

• Design, configuration and testing of core FI modules
Projects:
 Suzuki support Phase
 Egypt foods support Phase
 Modern Ind. Preparation - Blue print phase

Account advisor في Raya Contact Center - Etisalat UAE
  • مصر - القاهرة
  • يونيو 2012 إلى فبراير 2015

* Handling customers questions and inquires in Arabic and in English.
* Handling customers complains for any issues to reach the customers satisfaction.

Customer Service Representative في Xceed Contact Center
  • مصر
  • أغسطس 2010 إلى أبريل 2011

* Handling customers questions and inquires.
* Handling customers complains for any issues to reach the customers
satisfaction level.

الخلفية التعليمية

بكالوريوس, Accounting Department
  • في Helwan University
  • أغسطس 2010

B.A Faculty of commerce, Accounting Department, Helwan University. Grade: Good

Specialties & Skills

SAP ERP
sap fico
Accounting
Customer Service
ACADEMIC
ACCOUNTANCY
ACCRUALS
APPROACH
CLOSING
COMMUNICATION SKILLS
COMPUTER HARDWARE
CUSTOMER SERVICE
Banking
Quality Control
Auditing
SAP C4C
SAP Travel Management

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

SAP S/4HANA - Sales (تدريب)
معهد التدريب:
SAP Learning HUB
تاريخ الدورة:
January 2020
المدة:
120 ساعة
SAF FI (تدريب)
معهد التدريب:
Jupiter 2000
تاريخ الدورة:
January 2015
SAP Certified Application Associate - Financial Accounting with SAP ERP 6.0 EHP6 (الشهادة)
تاريخ الدورة:
April 2015