Mahmoud Abdelahab, SAP Consultant

Mahmoud Abdelahab

SAP Consultant

Salehiya Medical

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Accounting Department
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

SAP Consultant at Salehiya Medical
  • Saudi Arabia - Riyadh
  • My current job since July 2017

• Design, configuration and testing in various SAP Modules: FI, SD, FI-TV, C4C.
• Investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications.
• Part of Change Management team at Salehiya Medical.
• Facilitates the implementation and support of SAP modules to enhance business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the company’s need.
• Provide detailed knowledge of industry best practices.
• Maintain a thorough knowledge of the organization and adheres to all organizational standards.

Quality Assurance/Quality Control Specialist at HSBC Electronic Data Service Delivery
  • Egypt - Cairo
  • July 2016 to July 2017

Undertake Quality Control reviews on the Client Life-cycle to ensure that the information obtained during Customer Due Diligence is in accordance with prescribed internal control, policies and
procedures.
 Act as a single point of contact on requirements and providing quality
control sampling to ensure that quality is embedded for both New to
Bank and periodic review final review and completeness check.

Customer Due Diligence Analyst at HSBC Electronic Data Service Delivery
  • Egypt - Cairo
  • August 2015 to November 2016

• Perform full-range study and analysis of corporate portfolios to understand the customers’ industry, business operations and activities, ownership structure, financial performance, trade alliances, and relationships with other banks.
• Ensure due diligence is performed to comply with “Know Your Customer” and “Know Your Business” regulations
• Undertake analysis of customer and financial institution due diligence data in line with AML compliance obligations for enhanced due diligence
• Contribute to customer profiling & Monitoring strategies
• Contribute in identifying and addressing findings and generating reports on breaches that would put the bank at risk
• Maintain a current understanding of money laundering and terrorist financing issue, including policies, procedures, regulations, industry best practice criminal typologies and developing trends.

SAP FI consultant at Agile business solutions
  • Egypt - Cairo
  • January 2015 to June 2015

• Design, configuration and testing of core FI modules
Projects:
 Suzuki support Phase
 Egypt foods support Phase
 Modern Ind. Preparation - Blue print phase

Account advisor at Raya Contact Center - Etisalat UAE
  • Egypt - Cairo
  • June 2012 to February 2015

* Handling customers questions and inquires in Arabic and in English.
* Handling customers complains for any issues to reach the customers satisfaction.

Customer Service Representative at Xceed Contact Center
  • Egypt
  • August 2010 to April 2011

* Handling customers questions and inquires.
* Handling customers complains for any issues to reach the customers
satisfaction level.

Education

Bachelor's degree, Accounting Department
  • at Helwan University
  • August 2010

B.A Faculty of commerce, Accounting Department, Helwan University. Grade: Good

Specialties & Skills

SAP ERP
sap fico
Accounting
Customer Service
ACADEMIC
ACCOUNTANCY
ACCRUALS
APPROACH
CLOSING
COMMUNICATION SKILLS
COMPUTER HARDWARE
CUSTOMER SERVICE
Banking
Quality Control
Auditing
SAP C4C
SAP Travel Management

Languages

Arabic
Expert
English
Expert

Training and Certifications

SAP S/4HANA - Sales (Training)
Training Institute:
SAP Learning HUB
Date Attended:
January 2020
Duration:
120 hours
SAF FI (Training)
Training Institute:
Jupiter 2000
Date Attended:
January 2015
SAP Certified Application Associate - Financial Accounting with SAP ERP 6.0 EHP6 (Certificate)
Date Attended:
April 2015