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Mahmoud Abdelmeguid,  Biomedical sales and technical support Engineer

Mahmoud Abdelmeguid

Biomedical sales and technical support Engineer·Roots pharmaceutical company

Kuwait

Bachelor's degree, Biomedical Engineer

Work experience

Total years of experience: 16 years, 3 months

Biomedical sales and technical support Engineer

March 2025 - Present

Roots pharmaceutical company

Salwa, Kuwait

March 2025 - Present

Biomedical Engineer with experience in medical equipment projects, healthcare technology solutions, and clinical support. Played a key role in establishing and developing the business unit, delivering advanced solutions for bedridden patient care, including anti-bed sore turning mattresses, bedridden shower systems, and extended cardiac monitoring technologies.

Experienced in sales, technical support, business development, and project coordination, with broad hands-on exposure across hospitals and medical companies. Committed to helping healthcare providers improve patient care through practical, innovative, and reliable medical solutions.

Company industry:
Biotechnology
Job role:
Medical, Healthcare, and Nursing

Kuwait | Unit Lead

January 2024 - March 2025

Leader Healthcare Group

Sharq, Kuwait

January 2024 - March 2025

Kuwait | Unit Lead, Physiotherapy Line | Jan 2024 - Mar 2025
• Established and managed the Physiotherapy Line in Kuwait as the sole responsible resource for the local market.
• Drove sales growth and developed relationships with hospitals, rehabilitation centers, and private clinics across Kuwait.
• Introduced physiotherapy and rehabilitation solutions including robotic rehab, cryotherapy, hydrotherapy, and mobility products.
• Organized product demonstrations, customer support, and end-user training to enhance adoption and engagement.
• Coordinated with regional management based in Dubai while leading market activities in Kuwait.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Senior Biomedical Engineer

November 2021 - December 2023

Hadi Hospital

Jabriya, Kuwait

November 2021 - December 2023

Hadi Hospital - Kuwait | | Nov 2021 - Dec 2023 - Supported business development by ensuring optimal uptime of high-value critical care equipment. - Delivered technical presentations and trained clinical teams, enhancing customer satisfaction and repeat business.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Biomedical Engineer

March 2020 - November 2021

Al-Seef Hospital

As Salimiyah, Kuwait

March 2020 - November 2021

- Strengthened hospital partnerships through excellent after-sales service, preventive maintenance, and technical training.
- Managed CSSD machinery, MRI installations, and operating room devices, ensuring compliance and efficiency.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Service & Sales Engineer (Dental Line)

April 2018 - February 2020

Al-Saif Medical Co.

Al Farawaniyah, Kuwait

April 2018 - February 2020

- Increased market share by introducing advanced dental CAD/CAM solutions and premium imaging systems.

- Negotiated service contracts and secured recurring revenue streams.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Biomedical Technician then chef Bmt.

March 2010 - April 2018

Engineering Maintenance Management, Health Affairs Directorate

Egypt

March 2010 - April 2018

Medical Devices Management & Maintenance - Dakahlia Health Affairs Directorate

Role Overview:
Managed and maintained medical devices across 26 government hospitals and healthcare centers under the Dakahlia Health Affairs Directorate, ensuring operational efficiency, safety compliance, and continuous service delivery.



Key Responsibilities
• Medical Device Management:
Oversaw inventory, operation, and lifecycle management of medical equipment across multiple facilities.
• Maintenance & Repair:
Performed preventive and corrective maintenance to ensure all devices met safety and operational standards.
• Staff Training:
Trained healthcare professionals on proper usage, handling, and basic troubleshooting of medical devices.



Scope of Work
• Multi-site Coverage:
Provided technical support and maintenance services for 26 government hospitals and health centers.
• Cross-functional Collaboration:
Coordinated with hospital management and clinical teams to assess needs, resolve issues, and improve equipment utilization.



Core Skills
• Medical Equipment Troubleshooting & Repair
• Preventive Maintenance Planning
• Project & Multi-site Coordination
• Healthcare Compliance & Safety Standards
• Technical Training & Support



Key Achievements / Strengths
• Improved equipment uptime and reduced downtime across multiple facilities
• Efficiently managed spare parts and maintenance resources
• Ensured compliance with healthcare regulations and safety standards
• Adapted to continuous advancements in medical technology
.

Company industry:
Installation & Technical Services
Job role:
Maintenance, Repair, and Technician

Sales & Technical Support Engineer

January 2017 - March 2018

Al Fatmia co.

Mansoura, Egypt Hybrid

January 2017 - March 2018

Responsible for promoting and selling medical products while providing technical support to customers. Duties include identifying client needs, recommending suitable solutions, preparing quotations, conducting product demonstrations, and offering after-sales support such as troubleshooting, training, and follow-up to ensure customer satisfaction and long-term relationships.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Sales Engineer

January 2016 - January 2017

Al-Amin

Egypt Hybrid

January 2016 - January 2017

Responsible for driving sales of medical equipment across multiple segments, including medical furniture, operating room solutions, incubators, and intensive care units, in collaboration with international suppliers. Acted as the dedicated sales specialist for ALPINION ultrasound systems (Korean brand), promoting the product, conducting client meetings, presentations, and negotiations to achieve sales targets. Successfully secured and closed a major turnkey project for Al-Hamad Hospital in Talkha (Mansoura area), covering full medical equipment supply across multiple departments, resulting in a significant commission and demonstrating strong capability in deal closing, client relationship management, and end-to-end project sales execution.

Company industry:
Sales Outsourcing
Job role:
Sales

Medical Equipment Technician – Military Service

April 2010 - November 2011

Port-Said Military Hospital

Port Said, Egypt

April 2010 - November 2011

Worked as a Medical Equipment Technician during military service at Port-Said Military Hospital, supporting the operation, routine maintenance, and basic troubleshooting of approximately 16 Fresenius 4008 series hemodialysis machines. Developed practical experience in preventive maintenance, technical support, equipment readiness, and maintaining continuity of dialysis services in a hospital setting.

Company industry:
Medical Hospital
Job role:
Maintenance, Repair, and Technician

Education

Near East university

July 2017

July 2017

Bachelor's degree, Biomedical Engineer

Cyprus

GPA (point): 2.79 out of 4

GPA (point): 2.79 out of 4

Bachelor of Science in Biomedical Engineering – Near East University, Northern Cyprus Bachelor’s degree in Biomedical Engineering with comprehensive academic and practical training in the principles and applications of engineering in healthcare. The program equips graduates with solid theoretical knowledge and hands-on experience in areas such as anatomy and physiology, electronics, signals and systems, and biomedical technologies, preparing them to design, evaluate, and maintain medical devices and healthcare systems. The curriculum emphasizes both engineering fundamentals and real-world biomedical problem solving, enabling strong readiness for technical roles in medical device industries, clinical engineering, and healthcare technology environments.
View attachment

Mansoura Health Technical Institute – Medical Devices Department

March 2006

March 2006

Diploma, Medical Equipment

Egypt

GPA (rating): Good

GPA (rating): Good

Technical Diploma focused on medical devices, electronics, equipment maintenance, troubleshooting, and practical technical training related to healthcare technology. The program provided a foundational understanding of installation, operation, and maintenance of medical equipment.

Skills

Communication Skills
Expert
Communication Skills
Expert
Sales Support
Expert
Sales Support
Expert
Technical Support
Expert
Technical Support
Expert
Medical Devices
Expert
Medical Devices
Expert
Maintenance Engineering
Expert
Maintenance Engineering
Expert
Strategic Planning: Developing long-term strategies to achieve business objectives.
Intermediate
Strategic Planning: Developing long-term strategies to achieve business objectives.
Intermediate
Customer Relationship Management (CRM): Familiarity with CRM tools to manage client interactions.
Intermediate
Customer Relationship Management (CRM): Familiarity with CRM tools to manage client interactions.
Intermediate
Negotiation Skills: Effectively negotiating contracts and agreements.
Intermediate
Negotiation Skills: Effectively negotiating contracts and agreements.
Intermediate
Networking: Building and maintaining relationships with potential clients and partners.
Intermediate
Networking: Building and maintaining relationships with potential clients and partners.
Intermediate
Sales Skills: Strong understanding of sales processes and techniques to close deals.
Intermediate
Sales Skills: Strong understanding of sales processes and techniques to close deals.
Intermediate
Quick Maintenance Skills for Medical Devices.
Expert
Quick Maintenance Skills for Medical Devices.
Expert
Market Research: Ability to analyze market trends and identify opportunities for growth.
Intermediate
Market Research: Ability to analyze market trends and identify opportunities for growth.
Intermediate
Business Development
Expert
Business Development
Expert
Communication Skills
Expert
Communication Skills
Expert
Sales Support
Expert
Sales Support
Expert
Technical Support
Expert
Technical Support
Expert
Medical Devices
Expert
Medical Devices
Expert
Maintenance Engineering
Expert
Maintenance Engineering
Expert

Languages

English

Expert

Arabic

Native Speaker

German

Beginner

Turkish

Intermediate

French

Beginner

Memberships

Egyptian Engineers Syndicate

Member

January 2017

Kuwait Engineers Syndicate

member

February 2022

Training and Certifications

Certifications
Certified Biomedical Engineer.
American Group Of Managing Education Projects AGMEP.
Aug 2021
Show credentials
Biomedical Engineering from Near East Univ.

Training
Certified Biomedical Engineering professional CBEP (American society of professional Engineers ASPE)
Casbec
Feb 2023
Show credentials

Recommendations

Eman Rizk Ghanem

Apr 2026

Apr 2026

Senior pharmacist Client

I had the opportunity to work with Mahmoud Abdelmeguid as a healthcare partner, where he provided technical support and maintenance services for our medical devices, including drug refrigerators. He demonstrated strong technical expertise, excellent troubleshooting skills, and a solid understanding of clinical and operational needs. Mahmoud is reliable, professional, and ensures high-quality service with effective follow-up and communication. I highly recommend him for roles in medical engineering, technical support, and client-facing positions.

ahmad abdelazim

Apr 2018

Apr 2018

Colleague

Mahmoud is one of the best that I've worked with them. he is always on time for any help.

Hobbies and interests

Swimming, fitness training, continuous learning in healthcare technology, and personal development.

Managed medical equipment across 26 government hospitals, improving uptime and maintenance efficiency. Delivered clinical training and supported MOH compliance. MBA holder, DBA in progress, PMP training completed (Engineering Syndicate). Competitive swimming background demonstrating discipline and commitment.