Senior Technical Support Engineer
M.H Alshaya
Total years of experience :17 years, 6 Months
-setup/troubleshoot/maintain end user's profile
-respond end user service calls/request in a timely manner
-install/configure/diagnostic
-Resolving the issues over the telephone and by email.
-Providing support for Windows, Macintosh and Linux issues.
-Responsible for configure and test any new hardware and software.
-Visit to client sites to help with installation, deployment, and troubleshooting.
-Installing the software, operating systems and server operating systems.
-Repairing and maintaining TCP/IP networking and hardware.
- Taking training sessions of new employees.
-Resolving the issues over the telephone and by email.
-Providing support for Windows, Macintosh and Linux issues.
-Responsible for configure and test any new hardware and software.
-Visit to client sites to help with installation, deployment, and troubleshooting.
-Installing the software, operating systems and server operating systems.
-Repairing and maintaining TCP/IP networking and hardware.
- Taking training sessions of new employees.
-Resolving the issues over the telephone and by email.
-Providing support for Windows, Macintosh and Linux issues.
-Responsible for configure and test any new hardware and software.
-Visit to client sites to help with installation, deployment, and troubleshooting.
-Installing the software, operating systems and server operating systems.
-Repairing and maintaining TCP/IP networking and hardware.
- Taking training sessions of new employees.
academic