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Mahmoud Abdulaziz Abdulaziz , sales business development manager

Mahmoud Abdulaziz Abdulaziz

sales business development manager·Shafa Technology

Egypt

Bachelor's degree, accountant

Work experience

Total years of experience: 13 years, 7 months

sales business development manager

November 2023 - December 2024

Shafa Technology

Abha, Saudi Arabia

November 2023 - December 2024

• Settle the business strategy plan for the office furniture dept.
• Make sourcing and communicate with the prospective suppliers to establish new business relations.
• Make consultation on the web ID & the social media development with the marketing dept. & the marketing agency.
• Review and design the dept. requirement plan for the short and long term.
• Pricing, Reviewing and evaluate the prices for both sectors proposals (private& government).
• Set the furniture selections to prepare the proposals (quotation, description, layout & presentation).
• Developing relations with prospective clients.
• Attending the closing meetings with the clients.

Company industry:
Home & Office Furniture
Job role:
Sales

Sales Project Manager

November 2022 - November 2023

The Office Furniture

Cairo, Egypt

November 2022 - November 2023

• Sales Strategy and Performance:
Setting sales targets, forecasting sales trends, and analyzing performance to drive growth.
• Client Relationship Management:
Understanding client needs, building relationships, and providing solutions to meet their requirements.
• Project Management:
Overseeing project timelines, budgets, and resources to ensure successful delivery.
• Cross-functional Collaboration:
Coordinating with marketing, finance, and other departments to achieve business objectives.
• Market Analysis:
Conducting market research to identify opportunities, understand customer behavior develop effective sales strategies.
• Reporting and Communication:
Providing regular updates on sales performance and project status to management.

Company industry:
Home & Office Furniture
Job role:
Sales

Mobile Technician

March 2021 - September 2021

VIVO EGYPT

Alexandria, Egypt

March 2021 - September 2021

• Equipment Maintenance: Planning and executing preventive maintenance, troubleshooting breakdowns, and repairing equipment.
• Team Management: Overseeing engineering and technical staff, assigning tasks, and ensuring efficient operations.
• Resource Management: procuring necessary components, managing budgets, and controlling inventory levels.
• Compliance and Safety: Ensuring adherence to safety regulations, creating maintenance procedures, and maintaining relevant records.
• Financial Management: Monitoring costs, creating and managing budgets, and maintaining financial records.

Company industry:
Merchandising
Job role:
Maintenance, Repair, and Technician

Sales Project Manager

July 2016 - December 2020

Furnishing Solution

Jeddah, Saudi Arabia

July 2016 - December 2020

• Business Development:
Prospecting for new clients and projects, developing marketing plans, and maintaining relationships with existing customers.
• Project Management:
Overseeing project timelines, budgets, and quality, ensuring timely completion and client satisfaction.
• Procurement and Supply Chain:
Coordinating with suppliers, managing procurement processes, and ensuring timely delivery of materials.
• Financial Management:
Pricing products, managing project budgets, and ensuring timely payment collection.
• Design and Planning:
Coordinating office furniture layouts, customizing designs based on client requirements, and ensuring project aesthetics.
• Team management:
Involves overseeing employee development and performance and aligning team goals with company objectives.
• Quality Control:
Monitoring manufacturing processes, ensuring product quality, and resolving any issues.
• Marketing and Branding:
Utilizing project photography for marketing purposes and generating referrals.

Company industry:
1376
Job role:
Management

Customer Service Executive

February 2016 - July 2016

OPPO EGYPT

Alexandria, Egypt

February 2016 - July 2016

OPPO EGYPT:
Started Date: January 2016
Position: Customer service.
OPPO Alexandria services centre.

JOB DESCRIPTION:

• Maintaining a positive, empathetic, and professional attitude toward customers always
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues, as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales Executive

March 2013 - December 2015

Vodafone - Egypt

Alexandria, Egypt

March 2013 - December 2015

• Customer Focus:
Deliver exceptional customer service, build relationships, and resolve customer issues.
• Sales Achievement:
Meet and exceed sales targets through product knowledge and effective sales techniques.
• Product Expertise:
Maintain in-depth knowledge of Vodafone products and services to provide tailored solutions.
• Store Operations:
Contribute to store operations, including maintaining the store environment and sales reporting.
• Teamwork:
Collaborate with colleagues to achieve store goals and create a positive customer experience.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales Manager

January 2011 - January 2013

White House Furniture

Alexandria, Egypt

January 2011 - January 2013

• Sales Leadership:
Drives branch sales performance to meet monthly and annual targets.
• Customer Management:
Manages customer accounts, collects payments, and reports to headquarters.
• Inventory Control:
Monitors stock levels, orders new furniture, and ensures product availability.
• Delivery & Installation:
Oversees furniture delivery schedules, installation, and after-sales service.
• Financial Management:
Collects payments from clients and maintains accurate financial records.

Company industry:
1376
Job role:
Sales

Store Manager

January 2010 - January 2011

Sharm Grand Plaza Hotel

Sharm el Sheikh, Egypt

January 2010 - January 2011

Leads the sales team, manages inventory, and builds relationships with brand partners. They coach staff, analyze data, and ensure the store follows partner guidelines

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Cairo University

September 2009

September 2009

Bachelor's degree, accountant

Egypt

المحاسبه والإدارة والتسويق والاحصاء

Skills

Smartphones
Expert
Smartphones
Expert
Marketing Solutions
Expert
Marketing Solutions
Expert
Cabinetry
Expert
Cabinetry
Expert
Sales Management
Expert
Sales Management
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Drawing
Expert
Drawing
Expert
صيانه الهواتف الذكية
Expert
صيانه الهواتف الذكية
Expert
مدرب فنون قتاليه
Expert
مدرب فنون قتاليه
Expert
Marketing Solutions
Expert
Marketing Solutions
Expert
Cabinetry
Expert
Cabinetry
Expert
Sales Management
Expert
Sales Management
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Call Center
Expert
Call Center
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Italian
Beginner
German
Beginner
Arabic
Native Speaker

Memberships

نقابة التجاريين

عضو غير عامل

April 2010

Training and Certifications

Certifications
VIVO Egypt
Oct 2022

Training
قسم التأمين
البنك الاهلي المصري

Hobbies

  • Drawing
    المركز الأول علي مستوي المدارس الثانوية في محافظة الإسكندرية مقدمه من المركز الثقافى الأمريكي بالإسكندريةعام 2003 في مشروع فني بعنوان( أين الماء ) هدفه توضيح معاناه الشعوب المحرومه من المياه.
  • Photography
  • Fighting arts